IT Administrator - Saskatoon, Canada - Team Power Solutions

Team Power Solutions
Team Power Solutions
Verified Company
Saskatoon, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

POSITION MANDATE
Efficiently provide IT services for TPS and staff. Administer, maintain, design, modify, implement, and secure the technical network and IT infrastructure.


REPRESENTATIVE DUTIES
Technical

  • Install, repair, and configure hardware, software, and peripherals according to standards and operational needs.
  • Assist in network security planning and perform regular security monitoring for intrusions.
  • Ensure regular backups of file systems and system data and manage offsite storage.
  • Manage user accounts and provide technical support following Help Desk Procedures.
  • Troubleshoot and recover from hardware or software failures, coordinating with impacted users.
  • Optimize performance, perform hardware upgrades, and maintain installation procedures and documentation.
  • Assist in scheduled maintenance upgrades and maintain software licenses and warranties.
  • Research and recommend costeffective IT solutions and outside IT service providers.
  • Adhere to company safety culture and policies.
Administration & Financial

  • Define and implement IT policies, procedures, and best practices.
  • Prepare IT reports as required.
  • Maintain documentation of installation procedures, configuration, and network licenses.

ACCOUNTABILITIES

  • Handle confidential information appropriately.
  • Meet IT deliverable quality and timeline expectations.
  • Resolve help desk tickets promptly and efficiently.
  • Ensure efficient functioning and maximum uptime of IT systems and infrastructure.
  • Provide end users with the required IT support.
  • Ensure system security and monitoring.
  • Recommend appropriate IT infrastructure solutions for TPS.
  • Maintain positive and professional relationships with internal and external contacts.
  • Support staff with helpful guidance and support.
  • Consistently follow internal quality standards, policies, procedures, and relevant regulations.

JOB SCOPE

  • Deliver services directly and through others.
  • Comply with technical and industry standards.
  • Maintain strong working relationships with internal contacts.

EFFORT

  • Handle work with competing timelines and shifting priorities.
  • Address emerging and unpredictable events promptly.
  • Establish and maintain effective relationships with departments and vendors.
  • Exercise judgment and make discretionary decisions to achieve deliverables.
  • Address complex issues and initiate changes in IT procedures.
  • Review own and others' work as required.

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Paid time off

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Saskatoon, SK S7K 0C7: reliably commute or plan to relocate before starting work (required)

Experience:

Windows Server Administration: 3 years (required)
Active Directory: 3 years (required)
Network Services: 3 years (required)

  • Monitoring & Troubleshooting: 3 years (required)
Hardware Knowledge: 3 years (preferred)

  • Scripting & Automation: 3 years (preferred)

Work Location:
In person
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