call centre manager - Vancouver, Canada - Vivreau Canada Inc

    Vivreau Canada Inc
    Vivreau Canada Inc Vancouver, Canada

    3 weeks ago

    Default job background
    Description
    • Education: Bachelor's degree
    • Experience: 3 years to less than 5 years
    • or equivalent experience
    • Tasks

    • Assign, co-ordinate and review projects and programs
    • Hire, train, direct and motivate staff
    • Plan and direct research
    • Assist staff with administrative or technical problems
    • Develop action plans, provide expertise in response to client needs, and support and advise project teams
    • Direct and advise staff in the development and implementation of service quality assessment strategies
    • Plan, develop and organize the policies and procedures of establishments
    • Plan, organize, direct, control and evaluate the operations of establishments that provide services to business
    • Represent the company within various economic and social organizations
    • Provide customer service
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Tight deadlines
    • Work under pressure
    • Green job

    • Involves duties and responsibilities that lead to positive environmental outcomes
    • Health benefits

    • Dental plan
    • Disability benefits
    • Health care plan
    • Vision care benefits
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week