Project Manager - Toronto, Canada - Messagepoint

Messagepoint

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Project Manager

About Us:

Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario.

We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.

Our award-winning platform gives non-technical business users such as marketers, CX teams and product owners intelligent control over the content in customer communications to achieve unparalleled personalization, relevancy, brand consistency, and compliance.

Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring and managing business-critical on-demand, interactive and batch communications across all platforms and channels.

Founded in 1998 as Prinova, Messagepoint has grown from its beginnings as a top global Customer Communications Management (CCM) integrator, to become a leader in the space due to our unique ability to intelligently manage content.

Summary

The Project Manager (PM) is accountable for the successful delivery of implementation projects throughout the entire project life cycle, from proposal to deployment and post-delivery.

As the leader of the project team, the PM ensures a high level of client satisfaction through client management, project planning and effective project delivery.

The PM in partnership with their assigned Solution Lead provides oversight and leadership to a team of consultants, developers, and solution service professionals.

The PM is the key liaison between internal staff and clients.

The PM manages multiple projects at once and is responsible for ensuring all projects meet target schedule, budget and scope.

As part of a project management office, the PM is expected to support other team members as needed to meet PMO objectives.

This position reports into the Director of the PMO.

Responsibilities:

Draft contractual material for new project work leveraging existing templates
Review Consultant Estimates to develop project budget
Create project plans RAID logs and project budgets to manage and monitor project execution
Effectively lead project teams in a collaborative environment, completing project deliverables per target timelines and requirements
Facilitate project meetings
Provide status updates to internal and client stakeholders
Liaise with internal and client stakeholders to address concerns, issues and risks.
Act as the first level escalation point for all project participants

Qualifications:

University Degree in Business, Administration, or other relevant specialty (experience in document engineering, document production highly beneficial)
Minimum 5 years project management experience preferred
Strong communication skills and the ability to articulate complex ideas and concepts across a diverse audience
Proven ability to prioritize and deliver within constraints
Proven delivery experience with multiple project methodologies (waterfall, agile)
Demonstrated leadership abilities

Messagepoint is an Equal Opportunity Employer and encourages diversity and inclusion in the workplace.

We thank you for your interest, however, only those who qualify for an interview will be contacted.

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