Sales Representative - Greater Toronto Area, Canada - INNOCON INC

INNOCON INC

Verified Company

Greater Toronto Area, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Objective & Overview

Promote and manage the sale of Ready Mix Concrete, cultivating new customers and opportunities within a designated geographic region while supporting existing accounts as they navigate projects within the overall Innocon commercial service area.

The incumbent will develop and sustain a business strategy designed to gain or protect market share to grow revenue, promote Value Added products, provide technical support and assist in the territory's marketing, community engagement and sales efforts within their designated region.

In this position, the representative needs to know their local geography, the customers, the competition, specification writers, testing professionals and any other industry related persons.

Developing relationships with these people will allow the representative to get involved with their businesses and create opportunities for sales.

Responsibilities

Health and Safety_:

Demonstrate a commitment to communicating, improving, and adhering to safety policies in all work environments and areas. Ensures all aspects of his/her role are executed in a safe manner. Obeys safety guidelines when on construction sites and Innocon operations.

Sales & Marketing Business Cycle_:

Keep information pertaining to market share, selling price, job closings, customer segmentation, etc and use this information to price projects with the ongoing supervision of the Commercial Manager.

Track and report all jobs won or lost and follow market share. Responsible for growth in profitability for his or her portfolio.
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Proficient in utilizing and maximizing our digital tools to understand, communicate, organize, report, promote, all aspects of their activities to all internal and external stakeholders.

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Creates clear business strategy for key accounts (e.g. increase share, account penetration, protect existing base, etc.) and market trends and needs.

Value Added Products (VAP)_:

Promote special product sales with the assistance of the product specialists.

Help customers obtain concrete information and strengthen customer relations through value added marketing and branded products to make company supplier of choice.

Customer Orientation_:

Communicate with customers about any concrete irregularities and with the help of various Lafarge support staff, solve the issue to both parties satisfaction.

Process customer project contracts to ensure proper pricing for correct mixes to avoid charge backs and unhappy customers. Assist in any quality control. concerns with customers and resolve in a timely manner.

Communication_:

Obtain information for the credit department and resolve any issues pertaining to credit and accounts receivable. Help operations on-site to schedule and direct deliveries.

Reporting, Budgeting & Forecasting_:

provides accurate forecast / backlog reports across customer portfolios.

Relationship with Others_
Reports directly to _Regional Key Accounts and Commercial Manager_
Works closely with entire sales organization including other Sales Reps
Works closely with QC and operations personnel
Works in conjunction with Credit, Quality Assurance & Customer Service Department to further overall Sales performance.
Specific Accountabilities_
Manage price, volume, market share for the assigned territory of the Greater Toronto Area
Promote Value Added and branded mixes sales
Work closely with our VAP Representative to uncover new mix performance indicators
Customer satisfaction by continuous follow up and interaction to ensure expectations are met
Manage account portfolio via customer relationship management tool
Monthly forecasting for project volume projections
Intimate knowledge of green zones delivery and service areas for serviceability effectiveness (Customer Satisfaction)
Dimensions_
Reporting to the Area Sales & Key Accounts Manager
Area Annual Volume ambition of 1,300,000m
Customer base of 200 plus
Geography GTA and Toronto proper

Qualification Profile

Education and Work Experience_
The incumbent should have post secondary education, preferably in marketing, business administration, economics, communications or civil engineering technician.
Ideally, a strong background in sales 5 to 10 years of experience with a proven track record of strong performance
Knowledge and Skills_
An indepth knowledge of the construction industry is an asset
Experienced using sales CRM automation tools
Salesforce preferred.
Concrete product knowledge a valuable asset.
Excellent communication skills
Basic understanding of sales and psychological techniques is needed.
Bilingualism an asset.
Valid driving license and clean record.
Lominger Competency_
Business Acumen
Customer Focus
Drive for Results
Integrity and Trust
Intellectual Horsepower
Interpersonal Savvy
Managing and Measuring Work
Process Management