Case Manager - Hamilton, Canada - The Salvation Army Lawson Ministries Hamilton

The Salvation Army Lawson Ministries Hamilton

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Position Purpose summary:

There is one contract position offering 40 hours per week. Schedule will vary according to requirements and responsibilities. Shifts include a 1⁄2 hour paid meal break where applicable. Supervisor will set the hours of work and work schedule. Shifts can include days, evenings, and weekends.

The Community Support Worker-FFS provides community-based supports to adults with disabilities (in-person, and virtual) with a focus on life skills and education, recreational activities, and supported volunteer and employment placements.

Supports provided are individualized, outcome-based and designed to achieve goals set by our clients and their families. Schedules will be developed based on the purchase of service agreements with each individual. Employees should be flexible, and able to support the unique needs of each person.

ACCOUNTABILITIES:

Provide outcomebased support while following the plan of support / programming developed and purchased by the client/client's family, ensuring all client goals, including health (medical, physical, emotional) are met
Provide personal care such as changing incontinence pads, lifting/transferring a client from chair/wheelchair, etc.
Assist individuals with goalsetting and working towards meeting their goals as applicable
Work cooperatively with FFS team members and Program Supervisor in providing coordinated and consistent approaches to individuals supported
Access appropriate transportation for each client based on their functional ability (i.e. Darts, HSR, bicycle, etc.) to promote safe travel to and from activities
Promote greater independence and strive for the highest quality of life possible
Promote an environment and programming that is both supportive and nurturing
Use appropriate behavior modification techniques (i.e., NVCI) as required
Accompany clients to groups, workshops, community programs and facilities, recreational activities, volunteer placements, and employment placements (in person and virtually) as required to support client goals
Ensure proper and accurate recording of daily activities using our agency case management software (AIMS)
Ensures all reports (e.g., shift reports, incident reports) are completed on each day worked as required
Research locations/activities/services that the participant has purchased as required
Ensure that all information about clients, family, staff, visitors, and volunteers is kept confidential and that activity records and statistics are stored in a secure location
Stay up to date on community programs, events and services that meet the needs of the clients

Other duties as assigned

MANAGERIAL RESPONSIBILITY:

Reports directly to the Program Supervisor or designate
Provides mentoring and orientation to new staff/volunteers/clients

FINANCIAL AND MATERIALS MANAGEMENT:

Uses or maintains organization assets in accordance with established guidelines
Utilizes assigned equipment and supplies appropriately as per policies and procedures

WORKING CONDITIONS:

Flexibility in scheduling is required to meet program needs
Substantial portion of shifts will be during weekdays, schedule may include evenings, weekends and holidays
Schedule will be set by Program Supervisor in coordination with the services that are purchased
Ability to lift up to 20 lbs
Travel is associated with this job (including HSR, DARTS, bicycle, etc.) as required

The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS:

Completion of a formal postsecondary/college program of two academic years: Developmental Social Worker Diploma or equivalent in Human Services field
Current First Aid, Cardiopulmonary Resuscitation with Defibrillation Training, and current Non-Violent Crisis Intervention certification are required
Alternative combination of education and experience may be considered

EXPERIENCE AND KNOWLEDGE:

Minimum two (2) years of prior related experience working with adults with developmental disabilities and vulnerable populations is essential
Experience in implementing individualized program plans is an asset
Lifts and Transfer training and Personal Care Support experience are both considered an asset
Medication administration training and experience necessary (training will be provided)

SKILLS AND CAPABILITIES:

Must be able to work independently and possess strong interpersonal skills
Adaptability to deal with changing program needs
Demonstrated effective working relationships with families and ability to work collaboratively with all staff and volunteers as required
Ability to maintain a high level of confidentiality and exercise good judgment
Communicate in a sensitive and compassionate manner
Represent the organization in a positive, professional, an