Client Services Supervisor - Holland Landing, Canada - Blue Door

Blue Door
Blue Door
Verified Company
Holland Landing, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Blue Door
Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency housing services since 1982.


Reasons to Join Blue Door

  • Comprehensive Benefits & RRSP
  • Worklife Balance
  • Paid Time off such as personal needs days and generous vacation time
  • Wellness Committee events such as yoga, luncheons, and holiday activities

Client Services Supervisor


Reporting to the Program Manager, the Client Services Supervisor is a social worker, or equivalent, who provides case management to coordinate/facilitate services for individuals and families who are homeless.

The Client Services Supervisor will ensure that clients with complex needs are receiving the intensive supports needed to assist them in reintegrating into the community and provide follow up support to reach their goals.


What does a Client Services Supervisor do?

  • Supervision of student placements and supervises and oversees staff in coordination with Program Manager
  • Review completed client service framework packages and identify those clients with more complex needs.
  • Determine strengths, risks, needs and goals of clients to create individualized case management plans.
  • Support and facilitate the onboarding of new hires through orientation.
  • Direct the team members to support client goals and plans. Support Manager to facilitate staff meetings to accommodate all shifts.
  • Maintain, update, track and monitor client progress and provide additional supports as required. Ensure all program records and appropriate client documentation is maintained.
  • Build, maintain and strengthen working relationships with community

What you bring to the table

  • Minimum Bachelor of Social Work Degree or equivalent combination of Bachelor level education and experience
  • Minimum of three years of work experience in a social service field and experience working with diverse, multicultural client groups including homeless, mental health and addictions
  • Knowledge of community resources available in York and surrounding areas
  • Skilled in providing leadership and direction to individuals and teams
  • First Aid, CPR and CPI certification would be an asset

Salary information:
$50,000 to $55,000 per hour (Salary is dependent on experience)

  • In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance._

Salary:
$50,000.00-$55,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Holland Landing, ON L9N 0C5: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's Degree (preferred)

Experience:


  • Records management: 1 year (required)
Not For Profit: 1 year (required)

  • Supervising: 1 year (required)

Work Location:
In person
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