Supervisor/server - Nanaimo, Canada - LaStella Trattoria
3 weeks ago
Description
Supervisor/ Server position,Duties:
- Lead role in FOH; training, scheduling, serving
- Lead FOH team during service; cash/ bill issues, guest issues when needed, assisting tables when needed.
- Ensure food and beverages are served to customers in a timely manner
- Ensure customer satisfaction by addressing any concerns or requests
- Collaborate with kitchen staff to ensure excellent service
Skills:
- Prior management experience in a restaurant a must
- 5+ years serving experience
- Knowledge of food safety regulations and best practices
- Ability to work well in a fastpaced environment
- Proper time management
- Proficiency in bartending techniques is a plus
- Experience with conflict resolution and guest satisfaction
- Strong customer service skills with a friendly and positive attitude
Salary:
$16.75-$22.00 per hour
Expected hours:
No less than 20 per week
Benefits:
- Discounted or free food
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
Supplemental pay types:
- Tips
Experience:
- serving: 5 years (required)
Licence/Certification:
- Serving It Right (required)
Ability to Commute:
- Nanaimo, BC V9R 2T5 (required)
Work Location:
In person
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