Team Coordinator/medical Coordinator - Brockville, Canada - CarePartners

CarePartners

Verified Company

Brockville, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are:

CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario.

We visit approximately 80,000 patients each year in homes, schools, clinics, workplaces and retirement homes, spread across 14 branches and 21 nursing clinics.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI.

Overview:
CarePartners is adding to our team and we are looking for

Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner.

We have an immediate Part-Time Permanent opening in the Brockville office

Hours of work are a schedule of defined shifts. We hire for days/afternoons/evenings.

Part-Time roles include shifts every other weekend and there is an opportunity to pick up additional shifts.

This position is part of a Collective Bargaining unit and will be posted internally for a period of five (5) business days, in order to allow bargaining unit employees to apply.
***What We Offer:
Incentives and Perks

Meaningful, fulfilling work, helping patients and their families behind the scenes
Supportive team environment and a great corporate culture
Paid orientation and comprehensive training and onboarding
Access to group discounts, including exclusive discounts from various retailers
Total rewards program which includes health & dental benefits
An Employee Assistance Program (EAP) for you and your family members
Opportunities for continuing education and training
Hands on mentoring and leadership support
Opportunities to volunteer in countries with limited access to healthcare services

What The Role Involves:

You'll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees
Receiving routine referral/intake information from funders and privatepay clients
Developing and coordinates service schedules while considering relevant factors
Informing workers of new assignments and changes to their schedules in accordance with the collective agreement and seniority
Entering relevant information into the automated information system/database
Producing schedules and reports on regular basis, and on request of the Supervisor
Performing other administrative duties
Other duties as required

What You Bring:

A strong desire and commitment to making a difference in the lives of their patients
Postsecondary education is preferred and one (1) year of jobrelated experience (such as administrative or customer service) is required
Exceptional interpersonal and customer service skills
Ability to work both independently and as part of a team
Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
A strong attention to detail and the ability to learn new systems and databases
Effective verbal and written communication skills
Nontraditional hours, including evenings and weekends are required
Experience working within a unionized environment and the health care field an asset
A clear background check, and proof of COVID 19 vaccination*CarePartners In Your Community:In addition to providing homebased health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we've been organizing staffled medical care and clinics in countries with poor access to health care since 2009.

Accessibility:

CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidencebased health promotion. In accordance with Public Health guidelines CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID19. All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities. All new hires of CarePartners are required at this time to demonstrate that they have been fully vaccinated against COVID19, in accordance with our policies and procedures._