Medical Office Administrative Assistant - Burlington, Canada - Burlington Family Health Team

Description

1.0 FTE contract Administration Assistant

Commencing January 2024 to January 2025

Reports to:

Executive Director


Position Summary:

Supporting a team of Physiotherapists and other Allied Health Professionals, the Administration Assistant is typically the first point of contact for our clients.

As such, they represent the Burlington Family Health Team in a professional and knowledgeable manner. They are patient focused with a strong understanding and motivation for customer service. Diplomacy, tact and problem solving are key attributes for this position.


Key Responsibilities:

• Receives referrals electronically and schedules client appointments in accordance with program guidelines
• Reports statistical data related to the programs
• Maintain patient demographics by obtaining, recording and updating personal information
• Supporting the office environment by monitoring office supplies and equipment
• Provides administrative support to the team

Qualifications:

• Minimum oneyear experience in a receptionist or administrative role
• Strong customer service skills
• Excellent communication skills, oral and written
• Proficient with EMR system and Microsoft Office
• Strong time management and organizational skills and the ability to multitask in a fast pace work setting
• Excellent problemproblem solving skills
• Work well as a member of an interdisciplinary health care team
• Knowledge of, and adherence to Personal Health Information Privacy Act

Education:

• Post secondary diploma in Office Administration or equivalent education and experience

Experience:

• 12 years of experience in an administrative role, preferably in a medical setting

To Apply:


Job Types:
Full-time, Fixed term contract


Salary:
$18.00-$21.50 per hour


Benefits:

• Company pension
• Onsite parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Burlington, ON L7R 4E2: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Administrative experience: 1 year (required)

Work Location:
In person