- Serve as the first point of contact for institutional client inquiries via chat and email, responding with professionalism and according to company guidelines;
- Guide clients on troubleshooting, provide product information, resolve common platform issues;
- Manage client requests through internal ticketing tools; ensure tasks are routed or escalated when necessary;
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Client Services Analyst - vancouver - Aquanow
Description
Aquanow is a trading and technology company powering the next generation of financial services. We're at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies.
Your Role in Our Growth
We are seeking a motivated Client Services Analyst to join our Vancouver office and contribute to our Client Services Desk. This team provides front-line support for institutional clients, ensuring timely and accurate service for traded products.
Key Responsibilities:
You will gain an in-depth understanding of how a financial services firm operates, supporting critical business functions while identifying opportunities to streamline processes.
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Analyst/Senior Analyst, Transaction Services
Only for registered members Vancouver
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Analyst/Senior Analyst, Transaction Services
Only for registered members Vancouver, British Columbia
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Service Desk Analyst
Only for registered members Vancouver
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Technical Services Analyst
Only for registered members Greater Vancouver Metropolitan Area
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IT Service Desk Analyst
Only for registered members Vancouver
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IT Service Desk Analyst
Only for registered members Vancouver
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Technical Services Analyst
Only for registered members Vancouver
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Client Services Analyst
Only for registered members Vancouver
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Analyst/Senior Analyst, Transaction Services
Full time Only for registered members Vancouver
-
Service Desk Analyst
Only for registered members Vancouver
-
Service Desk Analyst
Full time Only for registered members Vancouver
-
IT Service Desk Analyst
Only for registered members Vancouver
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IT Service Desk Analyst
Full time Only for registered members Vancouver
-
Senior Analyst, Account Services
Only for registered members Vancouver
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Senior Analyst, Account Services
Only for registered members Vancouver, British Columbia
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Service Desk Analyst
Only for registered members Vancouver, BC VC T
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Analyst - Asset Management Services
Only for registered members Vancouver
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Analyst, Asset Management Services
Only for registered members Vancouver
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Senior Analyst, Account Services
Full time Only for registered members Vancouver
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Analyst - Asset Management Services
Only for registered members Vancouver
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Service Desk Tier 1 Analyst
Only for registered members Vancouver, British Columbia
