Team Manager - Montréal, Canada - TELUS

TELUS

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Montreal, QC, CA, H3A 3J2- Req ID: Jobs by Category: Health- Job Function: Clinical / Medical- Status: Full Time- Schedule: Temporary
Description:

Location: 600 Maisonneuve Street West, Montreal, Quebec, H3A 3J2

Status:
Temporary, full-time (37.5 hours/week) - maternity leave replacement

Schedule:
Monday to Friday (flexible schedule between 7:00 am and 5:00 pm based on operational needs)

Why choose TELUS Health?

Daytime schedule (no evenings or weekends)
Pension plan and TELUS stock purchase plan with generous employer contributions
3 weeks vacation + 3 wellness days

- $750 wellness account per year

Annual coverage of up to $5000 for mental health
Highly competitive and flexible group insurance plan based on your needs
40% off current phone plans (TELUS/Koodo)

Join our team

Come join the team in a pleasant work environment where customer service and listening to the needs of our patients are at the heart of our concerns.

Here is the influence you will have and what we will accomplish together
The Team Leader will be responsible for supervising all employees in the group of nurses and auxiliary nurses.

He/she must be able to interpret and analyze the results obtained by employees in order to optimize processes and the quality of service provided.

The incumbent has a significant impact on the ability to timely respond to variations in order to meet the department's financial objectives.

Here's how:

Responsible for the direct management of employees in the group of nurses and auxiliary nurses
Perform personnel management (selection process, training, performance monitoring, evaluation, and feedback)
Plan schedules and manage vacation replacements, days off, and sick leave of staff
Supervise the daily operation of the service and operations
Act as a resource person for any difficulties encountered with the team
Ensure achievement of performance and quality objectives and comply with quality control standards
Integrate best management practices within the team
Implement processes to make service delivery more efficient and facilitate followup and continuous improvement
Act as a communicator during the implementation of process and technology changes
Contribute to the company's growth and ensure effective change management
Work closely with members of the clinical services management team in other clinics and provide assistance when activities allow
If necessary, respond to and serve our clients to ensure optimal service delivery

Qualifications:

You are the missing piece of the puzzle

College diploma in nursing or Bachelor's degree in nursing, or any other relevant training in the healthcare field
24 years of experience in operations management and/or personnel management
Bilingualism essential (spoken and written)
Good ability to work under pressure, autonomy, resourcefulness, and speed of execution
Responsible and excellent planning skills
Ability to understand and analyze organizational performance reports
Computer literacy