Head Cashier Full Time 4 Month Contract- KITCHENER W - Kitchener
1 day ago
Job description
With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Overview
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.
The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key ResponsibilitiesEnsures Customer Satisfaction
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front EndCommunicate goals, priorities, and directions from store leadership to associates.
Ensure the parking lot is shoppable and free of debris.
Engage back-up cashiers as necessary and assign them to predetermined registers.
Operate cash machines and train cashiers accordingly.
Assist guards for cash collection.
Maintains Safety and Security
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies
Customer Focus
Time Management
Promotes Teamwork
Problem Solving
Communicates Effectively
Skills
Interpersonal Skills
Cash Handling
Leadership Skills
Attention to Detail
Direct Manager/Direct Reports
Reports to Department Supervisor
Travel Requirements
No travel requirements
Physical Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience
Minimum 1 year leading people
Certifications
NA
Other Requirements/Assets
NA
The pay range for this position is between $ $21.85
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position.
This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role.
Our process is designed to ensure human oversight is maintained throughout the selection process.Similar jobs
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