User Support Technician - Calgary, Canada - Keysoft Technologies Inc.

Keysoft Technologies Inc.
Keysoft Technologies Inc.
Verified Company
Calgary, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Education:

  • Expérience:

Education:


  • College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
- or equivalent experience


Tasks:


  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Webserver backup and recovery operations

Experience:


  • 1 year to less than 2 years

Health benefits:


  • Health care plan
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
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