Learning & Development Specialist - Waterloo, Canada - Equitable Life of Canada

Sophia Lee

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Description

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff.

Join Equitable Life today.


Position Title:
Learning & Development Specialist


Reports To:
Manager, Learning & Development


Department:
Human Resources


Term:
Permanent Full-Time


Work Arrangements:
The Learning & Development Specialist will facilitate in-person programming as required by the role. Unless otherwise requested, this role will be hybrid.


The Opportunity:

Equitable Life is growing We are looking for a Learning & Development Specialist to join our Human Resources team.


The Learning & Development Specialist will assist with the coordination and logistics of our orientation program, support our Learning Management System, and support the day-to-day operations of the Learning & Development team.

This is an exciting opportunity to join one of the Waterloo Region's Top Employers for 2023


What you will be doing:


  • Facilitate and lead training when required
  • Create and maintain training procedure manuals, guides, and course materials as required
  • Develop and cascade communication around training programs and activities for the organization
  • Develop and participate in all aspects of the biweekly EQ Orientation program including but not limited to: communication with attendees, presenters, external vendors, preparation, revision and facilitation of presentations, oversight of social events, complete postprogram analysis, etc.
  • Manage travel arrangements including booking flights, hotel, and ground transportation for EQ Orientation attendees
  • Maintain the Learning Management System
  • Maintain the Learning & Development SharePoint documentation
  • Provide administration and coordination support of training courses to ensure effective and timely course information, registration, and logistics
  • Resolve challenges concerning the delivery of training programs between registrants, trainers, partners, and external service providers
  • Generate relevant dashboards/reports to provide accurate information regarding the administration, compliance and value of the training courses offered
  • Facilitate meetings and follow ups, as required
  • Establish templates for use by the Learning & Development team i.e. project meeting/meeting minutes
  • Assist in the planning and coordination of educational events and other special events
  • Administration duties as assigned by Learning & Development Managers and Senior leadership
  • Provide back up support to other HR coordinators as required

What you will bring:


  • University degree, preferably in Adult Education, Business, Human Resources or similar
  • Experience in a Learning & Development role
  • Learning Management System experience, preferably with Ceridian Dayforce
  • Experience working with Virtual Classroom / MS Teams is a strong asset
  • High level of integrity with a sense of confidentiality and privacy
  • Multitasking and sound time management skills
  • Ability to handle interactions over the phone and in person
  • Strong interpersonal skills and adaptability
  • Strong written communication skills
  • Ability to work with various departments and foster teamwork.
  • Demonstrate resourcefulness and initiative in dealing with daily assumptions or when working in ambiguous situations
  • Experience working with Virtual Classroom / MS Teams is a strong asset
  • Microsoft Office knowledge, including MS Teams, Word, Excel and PowerPoint

What's in it for you:


  • A healthy worklife balance with employee wellness top of mind
  • Annual bonus program, annual vacation allowance, and companypaid benefits program
  • An additional paid volunteer day each year so you can spend time giving back to the community
  • Immediate enrollment in the company's pension program with employer matching
  • Employee resource groups that support an inclusive work environment
  • Tuition support and specialized program assistance
  • A company subsidized cafeteria with a variety of daily options
  • Discounts on company products and services, and access to exclusive employee perks
  • Regular EQ Together events focused on company togetherness and collaboration
As part of the recruitment/offer process you will be required to:

  • Provide two professional references (minimum one supervisor and above)
To learn more about Equitable Life, we encourage you to explore our organization.

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