Antoine Laoun - Brossard, Canada - Luxottica

Luxottica
Luxottica
Verified Company
Brossard, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Date:
Feb 11, 2023
Brand:Antoine Laoun
Location:Brossard, QC, CA, J4Y 0B3
Requisition ID:796835

Store #: 00E641 LensCrafters - Brossard


Position:
Full-Time


Total Rewards:


Benefits/Incentive Information

  • Are you enthusiastic, bilingual and fascinated by the world of optics? Do you like to work with designer eyewear, quality optical frames and products? Join us and discover a challenging, vibrant and caring work environment in the heart of Montreal.
  • Antoine Laoun Optician is a multidisciplinary team of eye care professionals (optometrists, opticians and eyewear stylists), who has a fashion forward mindset, offers personalized eye care services and carefully selected quality eyewear products: glasses, sunglasses, lenses, and contact lenses from popular power brands and renowned independent brands.
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GENERAL FUNCTION

  • The Sales Consultant creates exceptional value in the lives of patients by delivering outstanding customer care experience. Develops and maintains a positive and productive retailselling experience that ensures premier consultative patient care. Models Antoine Laoun's commitment to providing exceptional patient care while maintaining sales behaviors/goals.
    MAJOR DUTIES & RESPONSIBILITIES
  • Greets all customers with a warm welcome. Shows urgency in providing service to customers & satisfying their needs; attracts new customers.
  • Explores the needs & priorities of customers & links to store offerings, including eye exam.
  • Is attentive to details, asks follow up questions for clarity, and consults with Optician as needed.
  • Performs work accurately & thoroughly. Offers perfect product solutions. Demonstrates superior product knowledge; accurately describes the features & benefits of all products using the appropriate tools.
  • Assists customers in selecting products. Suggests improvements & recommends solutions. Shows patience & courtesy to indecisive or hardtoplease customers.
  • Anticipates problems; explores underlying reasons for issues; strives to develop longterm solutions & ensures customers are satisfied.
  • Possesses the ability to multitask & demonstrates the ability to prioritize & manage time with competing priorities.
  • Custom fits glasses & precisely places prescription in lenses.
  • Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the customer.
  • Strives to achieve exceptional results on goals & competencies.
  • Accurately operates associate tablet & terminal, collects proper payment & retains proper change/paperwork for all transactions.
  • Presents, celebrates & educates at customer pickup.
  • Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized. Secures all company assets under one's control.
  • Informs management of potential safety opportunities.
  • Actively participates & contributes to store meetings and morning team huddles.
  • Possesses a cando spirit & strong drive for results; selfmotivated with a desire for continual learning & improvement.
  • Adheres to attendance & daily time keeping requirements.
  • Adheres to all company policies & procedures.
  • Consistently maintains proper dress code, including name tag & associate tablet.
  • Other duties may be assigned as business needs dictate.

BASIC (REQUIRED) QUALIFICATIONS

  • HS diploma or equivalent
  • 1+ years in a retail environment
  • Ability to demonstrate an exemplary commitment to provide exceptional customer service/sales
  • Demonstrated ability to multitask; ability to respond flexibly in a quickly changing environment
  • Strong communication skills (both oral and written)
  • Ability to manage priorities through adaptability, willingness to take calculated risks and followup
  • Ability to sell through use of sales skills and accountability for sales results
  • Ability to demonstrate the knowledge of basic phone and math skills
  • Sound judgment
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  • EssilorLuxottica is _
- an Equal Opportunity Employer and provides opportunities for all qualified applicants without regard to race, color, gender, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status. Native Americans receive preference in accordance with Tribal Law._
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