- Develop detailed business requirements and functional specifications
- Liaise between business units, end-users, technology teams, and support teams
- Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
- Provide system solutions and configurations that meet client business requirements and support business functional flows.
- Assist with resolution of technical issues for our clients via email and telephone
- Maintain and expand documentation on all systems configurations, processes, and procedures
- Some Report and Code writing responsibilities are expected in this position
- Knowledge of French (writing and speaking) is required
- Bachelor's degree in business related field and 3-5 years of experience
- Have very clear written, visual, oral expression of ideas with business and technical people
- Have an outstanding track record of customer service
- Demonstrate knowledge and experience of systems development methodologies, system analysis concepts, techniques, and tools
- Able to conduct online and face-to-face solution configuration and training services for customers
- Must have practical knowledge of SQL especially reading and understanding SQL statements as well as writing SQL
- Good understanding of relational database concepts and objects like tables, views primary and foreign keys, indices, normalization and denormalization as well as procedures, functions, triggers
- Competency in ER diagram modeling using tools like ER/win, Visio or others
- Travel occasionally across Canada and US
- Knowledge of databases (MS SQL/Oracle) and development tools
- Trimble
- Trimble Natural Resources
- Trimble Forestry
- Trimble: Innovation at it's best
- Trimble: A History of Outstanding Innovations
Bilingual Business Systems Analyst - Vancouver, Canada - Trimble
Description
Job Title: Bilingual Business Systems Analyst
Location: Vancouver, BC, Canada
Department: Forestry
Do you have a passion for engaging with customers and a desire to influence product vision?
About Trimble Forestry
Trimble Forestry is the leading provider of business solutions for timber management and wood product companies. We help companies take advantage of current technology to achieve operational efficiencies so they can make better-informed business decisions. Our systems can manage any aspect of the entire forestry cycle from silviculture, harvesting, procuring, hauling, consuming, inventory or selling logs and/or wood byproducts.
With the launch of our ConnectedForest solutions, we are growing rapidly. To help with our growth, we are seeking experienced Business Analyst / Software Implementation Specialists to join our team. You will play a key role in delivering our solutions in an efficient manner for our customers. The ideal candidate will enjoy working with customers, enjoy the teamwork environment and be motivated to self-start initiatives and contribute to the product vision for the company by providing valuable feedback.
What You Will Do
What Skills & Experience You Should Bring
Information to Review
The following links are recommended in order to better your understanding of Trimble, and the products available within this particular division.
Videos to Review:
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose-built products to enterprise lifecycle solutions, Trimble software, hardware, and services are transforming a broad range of industries such as agriculture, construction, geospatial, and transportation and logistics.
Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D