Service Technician - Laval, Canada - Brandt Tractor Ltd.

    Default job background
    permanent Engineering / Architecture
    Description
    Brandt is currently seeking a Field Service Technician for our Laval Construction & Forestry location.

    This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.


    Duties and Responsibilities:

    • Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair heavy duty equipment
    • Use secondary materials and equipment safely and efficiently
    • Use related instruments, hand and power tools, secondary equipment, and computer systems
    • Accurately and completely document on work orders all machine information, actions taken, and time taken
    • Continually assess service task hazards and ensure work is performed safely, and to accepted standards
    • Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis
    • Use parts catalogues to locate parts, and order parts from parts personnel
    • Road test equipment and check attachment operation as required

    Required Skills:

    • Must have the ability to communicate and work effectively with customers, the service team, and branch personnel
    • Must be able to meet physical demands (heavy lifting up to 50 lb, climbing, overhead lifting/postures, prolonged standing, sensory processing, fine motor control) Required Experience
    • Previous mechanical experience in a heavy equipment environment is preferred
    • Certified Journeyperson in the Heavy Duty Equipment technician trade or equivalent designated trade preferred
    • Must be committed to customer service and service excellence