Medical Traveler Program Support Coordinator - Ottawa, Canada - Inuuqatigiit Centre for Inuit Children, Youth and Families

Inuuqatigiit Centre for Inuit Children, Youth and Families

Verified Company

Ottawa, Canada

4 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Inuuqatigiit Centre for Inuit Children, Youth, and Families is a multi-service non-profit organization serving Inuit children and youth and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families.

***Under the supervision of the Manager of Family Wellbeing, the program Coordinator supports the delivery of services to Nunavut-Ottawa medical travelers, interagency collaboration, and partnership with Tungasuvvingat Inuit and other organizations. The Coordinator is responsible for overseeing program implementation and the day-to-day activities of social navigators. This role is also responsible for collecting data, reporting, and coordinating the delivery of Inuit cultural competency information/education to healthcare systems and professionals.

KEY DUTIES AND RESPONSIBILITIES

Ensures the program aligns with Inuit Qaujimajatuqangit (IQ) Principles
Supervises and supports the work of the Inuuqatigiit Centre's social/cultural navigators in delivering services to Nunavut-Ottawa medical travelers.
Partners and collaborates with medical travel service organizations and hospitals
Supports interagency collaboration and partnerships by participating in the Qikkiqtaaluk-Ottawa Medical Travel Network, liaising and coordinating with Tungasuvvingat Inuit (TI) and other partners in the delivery of services.
Attends and supports weekly meetings between Inuuqatigiit's and TI's social/cultural navigators to plan and coordinate service delivery including services to individual travelers and families as well as delivery of programming at Larga-Baffin.
Maintains complete and accurate documentation to track data gathered by both Inuuqatigiit and TI, as well as generate reports as required for program funder and for program evaluation purposes
Represent the Inuuqatigiit Centre in a professional fashion and maintain positive working relations with coworkers, community, and service providers.
Develops and deepens partnerships with relevant health services and organizations.
Coordinates and supports the development and delivery of cultural competency information and educational presentations to health service organizations.
Coordinates the promotion of program services to medical travelers and to service providers to encourage referrals and access to services.
Maintain confidentiality of client care as required.
Provide regular updates and reports to Manager as required.
Maintain communication and provide information as needed to management, partners, coworkers, and other service providers.
Maintain accurate statistics and report as required.
Advise Manager of any issues arising.
Participate in internal and external meetings as required to support program objectives.
Adhere to and promote the mandate and mission of the Inuuqatigiit Centre.
Supervise and support the work of Inuuqatigiit's social/cultural navigators.
Other duties as required.

ACCOUNTABILITY

Accountable for the effective and efficient coordination of the Inuuqatigiit Centre's medical traveller support program

WORKING RELATIONSHIPS

Develop and deepen program partnerships with health service and support organizations, such as hospitals, medical travel, program partners
Develop positive working relationships with social/cultural navigators and other relevant staff at Inuuqatigiit and TI.
Support efforts for positive collaboration between Inuuqatigiit departments and with other relevant service providers.
Act as role model to promote professional values and ethics.
Participate in professional development opportunities as recommended/ required by manager.
Adhere to reporting, evaluation and meeting deadlines.

EXTERNAL COMMUNICATIONS

Communicate with coworkers, management, partners and other service providers to ensure effective sharing of information, to maintain linkages and to facilitate referrals and service delivery.
ENVIRONMENTAL FACTORS
Support staff in respecting and adhering to deadlines related to their positions
Meet all deadlines e.g., meeting minutes distributed, planning team activities, reporting information.
Demonstrate stress resistance and stamina in supporting high need parents and families and addressing multiple demands
Multitasking associated with delivering services
Physical ability to access three story building
Work regular and consistent weekly hours of work
Work evenings and weekends to provide after hours crisis supports
Additional hours on occasion to meet deadlines and ensure delivery of highquality programs and services.
Ensure personal safety and precautions at all times
Integrate the Inuit culture and language in all aspects of program responsibilities

QUALIFICATIONS AND REQUIREMENTS