Business Analyst - Saskatchewan, Canada - Saskatchewan Polytechnic

Description

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties Job Duties Reporting to the Director Business Process, this position is responsible for executing continuous improvement initiatives by investigating, documenting, assessing, and facilitating business improvements that result in simplified, streamlined, and standardized workflow and business processes across the organization. This position will work directly with unit level management, staff and faculty to produce deliverables including: case for change, current state process maps, measurement plans, future state process maps, process standardization, and options for restructuring, redesign of business processes.

This position will be responsible for supporting Sask Polytech's management, staff and faculty by consulting on continuous improvement initiatives led by Sask Polytech management, staff and faculty. This position will also be responsible for empowering Sask Polytech's management, staff and faculty to deliver their own continuous improvement initiatives by developing, curating and promoting continuous improvement resources and offering skill development workshops. QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE Specific Accountabilities Execute Continuous Improvement Initiatives:

In collaboration with sponsors and team leads assesses and identifies problems and opportunities, coordinates the activities of the improvement team, identifies appropriate resources needed, and develops a schedule to ensure timely completion.

Leads and facilitates continuous improvement/process improvement initiatives including assessment, planning, facilitation, and follow-up/sustaining. Meets quality standards and facilitates production of expected deliverables during all phases of the initiative and life cycle.

Establishes working relationships and manages communications for improvement initiatives.

Effectively communicate process enhancement goals, scope and expectations to team members and stakeholders in a timely and clear fashion.

Communicate with stakeholders to understand current realities, design future state, build commitment and ensure project plans incorporate important perspectives.

Facilitate process mapping activities for current and future state processes with a variety of stakeholders.

Analyze and document current state environment, identify improvement opportunities and efficiencies, and make recommendations for implementation to streamline and enhance services.

Identify, eliminate, or reduce process-related waste through the application of continuous improvement principles and related process improvement methodologies e.g., Lean Six Sigma.

Coaches process owners to track and report on results from improvement efforts. Provides assistance collecting and analyzing data, maintaining results, and assisting with reports to support decision-making and continuous improvement. Translates data into meaningful information, conclusions, and makes recommendations to shape work at the appropriate level.

Prepare and summarize critical information and outputs from improvement initiatives.

Contribute to the development of key training materials, documentation, and standard work procedures as required.

Reduce risk by remaining current with and adhering to university policies, guidelines and processes, collective agreements, and relevant legislation.

Support Continuous Improvement Initiatives:

Design and offer stakeholder consulting services and engagement to assist in the execution of department/school led continuous improvement initiatives.

Liaise with staff, faculty, management, and stakeholders to advise on continuous improvement services and associated processes.

Provide guidance, mentorship and coaching to staff, faculty and management on continuous improvement contributing to Sask Polytech's improvement culture.

Empower the Sask Polytech community:

Develops continuous improvement infrastructure, including best practices, tools, and methods for promotion of continuous improvement thinking throughout the organization.

Develops and delivers education and information training programs, seminars, and presentations based on continuous/process improvement concepts, techniques, and methodologies.

Duties Required Qualifications, Skills and Abilities (QSA)

A relevant diploma (e.g., Business, Information Technology, Engineering etc). An equivalent combination of education and related experience will be considered for this position.

Three years relevant experience in service and process improvement and redesign within a client-focused workplace

Experience facilitating groups both in person and virtually.

Effective analytical, problem solving and decision-making skills

Effective organizational and time management skills

Strong interpersonal and team skills with a demonstrated ability to collaborate and work well in teams with a high level of initiative and motivation.

Strong communication (written and Oral)

Strong customer service skills and proven ability to develop and sustain productive relationships.

Experience working in a diverse and inclusive environment.

Desired QSA Required Competencies