Tenant Support Worker - Fort McMurray, Canada - Wood Buffalo Housing & Development Company

Wood Buffalo Housing & Development Company

Verified Company

Fort McMurray, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

TENANT SUPPORT WORKER

POSITION OVERVIEW:

Under the supervision of the Manager, Tenant Relations, the Tenant Support Worker will primarily provide housing related support to tenants residing in Wood Buffalo Housing Community Housing and Seniors self-contained properties.

RESPONSIBILITIES:

Working with vulnerable people and being able to help them identify personal goals and supporting them through a process of change
Connecting tenants with community agencies
Assist in managing difficult situations in relation to tenants
A nonjudgmental approach to working with people
Selfmotivated and able to work alone on a regular basis
Understanding of professional boundary issues
Experience working with people who have complex needs
Assist tenants in their units as needed to declutter, clean, and prepare for pest control
Maintaining tenant files/documentation
Conduct regular visits and monthly inspections as required
Other duties as assigned

WORK EXPERIENCE REQUIREMENTS:

Experience and knowledge of the Residential Tenancies Act, Health Act, Alberta Housing Act and the Alberta Building Codes preferred
At least 3 years' experience and sensitivity regarding social issues that may be impacting daily living and housing stability
Experience in case management
Experience working with seniors is an asset.
Exemplary customer satisfaction skills, including dealing effectively with tenants, coworkers, general public, and management team.
Effective communication, both written and oral.

EDUCATION REQUIREMENTS:

Grade 1
Postsecondary diploma in social work, human services or related disciplines required

OTHER REQUIREMENTS:

First Aid with CPR Training (or willing to obtain)
Valid class 5 driver's license with 3 years of driving experience and clean abstract
Must have own vehicle
Must provide a Criminal Record Check for review and acceptance.
Proof of vaccination for Covid19.

WORKING CONDITIONS:

Normal office conditions
Travel within the urban service area is required and travel to the rural service area on an as needed basis.
Evening and weekend hours as required.

SALARY:

$35.37 per hour
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

**Cost of Living Allowance of $480 bi-weekly included in rate of pay and is based on full-time hours worked.

Pay:
From $35.37 per hour

Expected hours: 37.5 per week

Benefits: