Guest Experience Manager - Richmond Hill, Canada - Milestones grill & Bar

Milestones grill & Bar

Verified Company

Richmond Hill, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests.

The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones' Guest looking forward to their next visit.

This is your opportunity to be a part of it.

As a Manager of Guest Experience at Milestones, you ensure the highest level of service for each guest within your restaurant.

You drive food quality, maintain cleanliness, inspire and maintain high team morale, all while developing others

Responsibilities include:

Promote teamwork and communicate in a positive and professional manner to all

departments to ensure the needs of our guests are being met at all times

Driving a knowledge passion around our food and LWB programs
Work with fellow managers on coaching, execution of initiatives and embedding hospitality
Leading a workforce of over 20 teammates, including recruitment, training and development
Managing and maintaining cost controls of food and beverage as well as restaurant labour

PERKS Why should you work for us?