Summer Students, Customer Service Support - Edmonton, Canada - Workers' Compensation Board- Alberta

Workers' Compensation Board- Alberta

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:

Summer Students, Customer Service Support

Job Type:

Summer Student (Fixed Term) / Full time

Job Location:

Edmonton, Alberta

Summer Students, Customer Service Support
Temporary, Short-Term, Full Time Positions

Edmonton, Alberta

(May 1, 2023, through August 31, 2023)

Are you

dynamic and self-motivated to learn on the job?

customer service oriented and possess great organizational skills?

adaptable and demonstrate flexibility?

The summer students will be assigned to projects and will be responsible for the following:
Utilize large volumes of information coming from policies, procedures, processes and other content to develop eLearning courses.
Maintain quality assurance standards during the course development process and use evaluation metrics to ensure continuous course improvement.

Your experience and skills:

Experience using Articulate 360 software, including Storyline 360, to create training materials.
Experience with Moodle Learning Management System or other similar Learning Management Systems is an asset.
Experience with video development and/or editing would be considered an asset.
Ability to manage time and work independently with a high degree of accountability.

Excellent communication skills (verbal and written), interpersonal skills, team skills, and the ability to be flexible to adapt to changing needs of our business.

Experience in the curriculum development and instructional design of job-specific adult education programs is an asset.

This is a great opportunity for you to obtain hands on knowledge in your field and gain valuable work experience.

Join us in sharing the passion for making a positive difference in reducing the impact of workplace illness and injury on Albertans.

Why choose to spend your summer at WCB:
Dynamic work environment that rewards and recognizes achievements
Meaningful and challenging work
Opportunities for learning and development
Supportive and positive team environment
Full time hours, Monday to Friday, 7.25 hours per day

Salary:
$23 per hour, 36.25 hours per week

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability.

Equal opportunity is provided in employment, promotions, and wages.