Manager, Site Merchandising - Toronto, Canada - Knix

Knix

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.

Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel space.

About You:

You problem solve using both your right brain and left brain. You have a passion for exploring data and formulating insights to drive towards action. You also consider the brand guidelines and aesthetic when forming site strategies
You are an expert in partnering and earning trust with internal business leaders to drive and influence key business decisions
You are adaptable and selfmotivated. You thrive working in a dynamic fastpaced environment the hustle excites you
Above all, you're proactive, positive, and inspired by Knix and our mission.

The Opportunity:

Create, manage and deliver site merchandising strategies for Knix to achieve revenue and margin targets, with consideration for customer behaviour, brand aesthetics, and inventory availability
Drive decisions that support the creation of a compelling path to purchase, through the entire conversion funnel, including homepage, campaign and landing pages, product listing pages, and product detail pages
Develop and deliver merchandising and execution plans for new product launches, promotions, and other brand initiatives tailored to both new customers and returning buyers
Leverage site analytics to monitor performance and continuously optimize product placement and discoverability (homepage, collections pages, navigation, promotions, product pages) to improve customer experience, maximize conversion and achieve sales targets
Partner with Product, Marketing, Customer Empowerment and Operations to improve decision support and incorporate customer feedback
Act as an advocate for the customer by placing them at the forefront of all design and decisionmaking processes
Accountable to lead and develop the Merchandising Specialist, who is responsible for updating site assets, loading product images, product copy, UGC, and regular site QA to ensure accurate and consistent site experience
Ensure all site assets (images, copy, UGC) are aligned with available brand guidelines
Continuously optimize process to improve efficiency and team output

Qualifications:

4+ years' experience in site merchandising for an ecommerce website
2+ years' experience leadership experience
Demonstrated experience in making site changes to positively improve site conversion rate
Advanced skill using web analytics and A/B testing to optimize product and category performance and related customer behaviour
Ability to clearly and effectively communicate design ideas, and solutions to coworkers
Demonstrated ability to lead and mentor direct reports
Demonstrated ability to effectively collaborate across crossfunctional teams
Demonstrated ability to prioritize and meet deadlines
Knowledge of Shopify Platform is considered a strong plus

**How we Hire