Hostess/host - Burlington, Canada - Turtle Jacks Muskoka Grill Mapleview Mall

Turtle Jacks Muskoka Grill Mapleview Mall
Turtle Jacks Muskoka Grill Mapleview Mall
Verified Company
Burlington, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Position Description

Position
Host


Reports to
FOH Manager


Primary Focus
The hosts primary responsibility is to recognize, greet and seat arriving guests and to acknowledge departing guests in a timely efficient manner providing sincere genuine hospitality while maintaining a proper flow of guests to each server's section


Main Tasks/Activities

  • Checks reservation book ensures floor plans are complete
  • Recognizes, greets and seats arriving guests and acknowledges departing guests
  • Commits to guest focus
- treat every customer with sincere genuine hospitality

  • Maintains the proper flow of guests to each server's section
  • Monitors tables and works with management and team members to ensure quick efficient seating of guests
  • Manages wait list and advises guest on accurate wait times
  • Performs related maintenance /cleaning duties as required
  • Follows Health and Safety procedures set out in the Health and Safety Manual

Education and experience
High School education

No experience required


Skills and knowledge

Skills:


  • Must be pleasant and friendly both in person and over the phone
  • Must be able to create a positive first impression
  • Must be a team player demonstrates a willingness to help in other job functions
  • Must be efficient and quick
  • Must be organized
  • Demonstrates professionalism

Personality Fit

  • Clean groomed and stylish appearance and attire
  • Loves working with people
  • Is passionate about delivering the ultimate guest experience
  • Welcomes complaints as a form of constructive feedback

Physical/Mental conditions

  • High energy

Working conditions

  • Fast paced restaurant environment

Job Types:
Full-time, Part-time


Salary:
From $17.00 per hour


Schedule:

  • Evening shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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