Bilingual Credit and Collections Clerk - Mississauga, Canada - Crown Lift Trucks ULC

Crown Lift Trucks ULC

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Crown Lift Trucks is the premier material handling dealer in Canada.

The Company has been a leader in the industry and is considered a one stop shop for all material handling needs.

Crown Lift Trucks Canada operates 8 full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, as well as training.

We are currently hiring a
Credit and Collections Representative to join our growing team

WE OFFER

Competitive compensation
Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance and more
Pension plan
Opportunities for advancement and ongoing professional development
Onsite parking
Educational allowance

SPECIFIC RESPONSIBILITIES

Make and receive collections calls to assess and resolve early and latestage accounts Assess and negotiate solutions to bring accounts up to date.
Ownership of assigned portfolio.
Ability to deescalate customer concerns and resolve situations.
Schedule and follow up with customers to ensure that commitments are met.
Develop professional relationships with customers to promote healthy payment strategies and ensure a positive customer experience.
Professional handling of customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes.
Recommending further action or discontinuation of service on occasions where payment is not forthcoming including liaising with sales and branch managers.
Opening of new customer accounts and maintenance
Review, approve and release orders on timely basis.
Minimal travel may be required to visit branches.
Adhoc reporting, special projects and presentations as required by Credit and Collection Supervisor.

QUALIFICATIONS

Bilingual (English and French) is required
Graduate of a postsecondary accounting/business program.
2+ years of working experience in accounting/finance. 3+ years Collections experience preferred.
Experience using standard accounting software.
Ability to work independently and as a team player with a positive attitude, initiative and a strong work ethic.
Proficient in MS Office Skills including Excel, Word, and Outlook
Excellent verbal and written communication skills
Strong organizational and time management skills
Strong attention to detail
Must be able to commute to office 5 days/week.

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.
We are an equal opportunity employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks Canada will provide accommodations throughout the recruitment and selection process to applicants with disabilities.

If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.