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    Assistant Restaurant Manager - Kelowna, Canada - Eldorado Resort

    Eldorado Resort
    Eldorado Resort Kelowna, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you Eldorado Resort is looking for an Assistant Restaurant Manager

    Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, fun social events, incredible colleagues, and last but not least, discounted hotel stays and food & beverage at all Argus owned Restaurants and Hotels


    Position Summary:

    The Assistant Restaurant Manager assists the Restaurant Manager in overseeing the operations of the dining outlets – primarily including Maestros Mediterranean, Lakeside Dining, Boardwalk, Lounge and Room Service. This person will provide daily supervision and direction of the food and beverage service staff, while interacting with guests to ensure a positive guest experience. The Assistant Restaurant Manager assists in the development, implementation, and maintenance of quality standards for the food and beverage staff.

    What will you be doing?
    Responsibilities include but are not limited to the following:

    • Demonstrate a complete understanding of all company policies, procedures and standards
    • Consistently offer professional, friendly and warm hospitality to all guests
    • Provide speedy resolutions for any issues that arise during a guest's dining experience
    • Regularly monitor meal service to ensure standards are being properly executed
    • Build and maintain effective relationships with guests, crew members and management
    • Demonstrate high personal integrity, business ethics and take every opportunity to promote the hotel's dining outlets
    • Assist with the development within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
    • Create a fun, safe and exciting working environment championing H&S initiatives
    • Demonstrate hands-on management approach to lead our service team
    • Ensure proper staffing levels are maintained to deliver quality service and within budgeted labor
    • Coach and train employees as well as provide disciplinary action when required
    • Ensure proper record keeping, inventory and cash handling procedures are followed
    • Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas
    • Hands on approach in leading the team with day to day operations

    What are we looking for?

    • Minimum requirement of 2 years supervisor experience in a high volume, fast paced hospitality environment- preferably in a food and beverage capacity
    • Post-secondary diploma or degree in Business or Hospitality Management is an asset
    • WSET Intermediate Wine Certificate or comparable not required but considered an asset
    • Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
    • Must possess superior verbal and written communication
    • Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work
    • Proficiency in all Microsoft Office applications including Squirrel POS, Word, Excel, PowerPoint and Outlook
    • Guest focused, outgoing, positive, friendly attitude
    • Able to work flexible hours in line with guest and business needs, including weekends and holidays as required
    • Serving It Right Certificate

    Perks

    • Extended Health and Dental Benefits
    • Employee and Family Assistance Program
    • Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
    • An excellent work environment, with a focus on staff recognition and teambuilding
    • Room for growth and development

      Don't miss this exciting opportunity to join our Eldorado Resort family

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