Program Manager - Montréal, Canada - Epsilon Solutions Ltd
Description
Hello,Hope You're Doing Well
This is Akansha and I'm a Technical Recruiter with Epsilon Solutions., a diversity inclusive global workforce solutions company headquartered in Mississauga, Ontario.
I was going through your resume and wanted to share this amazing, fast moving opportunity that I have, which seems like the perfect fit for a dynamic person like you.
Program Manager, Loyalty Recognition Programs
Contract
Work location - Montreal.
10 + years of work exp
Functional accountability
- Work with Business Owners to effectively plan program roadmap and achieve milestones
- Develop and document project requirements and objectives with relevant stakeholders
- Organize and orchestrate delivery activities across all internal resources & vendors to execute projects on time, within scope, and within budget
- Create, manage and maintain comprehensive project plans and documentation to track progress, and ensure updates are shared at all levels
- Manage Changes & Risks across project lanes & stakeholders
- Recommend solutions & mitigation plans for High-Scope or High-Risk project areas
- Uphold the member experience and program value proposition by ensuring a strong customercentric focus in the development and delivery of new program features
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PMP Certification, BSc/BA diploma in management, systems engineering, or other relevant field required. PO Certification and/or SCRUM Master Certification is a strong advantage.
:
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Minimum 10 years of hands-on experience in similar Project Management or Program Management roles, ideally within airlines, loyalty programs and/or travel industry.
:
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Strong knowledge of Aeroplan Loyalty products and programs (Aeroplan Elite, eUpgrades, Cobrand Travel Benefits, Aeroplan Threshold Programs, Air Canada Million Mile)
:
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Proficiency in Airline, Loyalty & Back-end systems is a strong advantage.
:
- Experience working across different stakeholders from multiple disciplines.
- Good organizational and time management skills, ability to multitask and manage long term, high visibility projects.
- Strong operational experience, with ability to bring ideas to fruition and support project implementations to successful completion.
- Solid communication skills (oral & written) in English and French and ability to convey ideas to working groups within the organization.
Job Type
:
Fixed term contract
Education
:
- Bachelor's Degree (preferred)
Experience
:
- Project management: 10 years (preferred)
- travel/ Airlines industry: 5 years (required)
- Jira: 9 years (preferred)
- Confluence: 9 years (preferred)
- Aeroplan Loyalty products: 8 years (preferred)
Licence/Certification:
- SCRUM Master (preferred)
- PO Certification (preferred)
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