Summer Student, Client Site Service Representative - Mount Pearl, Canada - Bell Canada

Bell Canada

Verified Company

Mount Pearl, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world Our team is at the forefront of developing Bell's leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT.

We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device.

Description:

Client Site Service Representative II's are employees engaged in providing complex IT support and deployment for Bell Aliant and Bell Aliant customers (Enterprise & SMB).

May distribute work within a group or act as a point of escalation to ensure priorities are set and schedules met.

May be required to contact external customers and complete special projects.

Education Requirements:

Currently enroll in an Information Technology program (including an area of microcomputer support, server support and network support) at an accredited technical training institute combined with a current & valid applicable IT industry & vendor certifications including A+, Server+, Network+ and MCSE

Ability Requirements of the Position

Physical:

Working with a computer
Bend and reach repetitively
Lift up to 30 lbs.

Skills/Knowledge:

Troubleshooting and resolution skills
Communications skills excellent verbal and written
Ability to coordinate multiple activities and staff for small projects
Exceptional customer service focus
Interpersonal skills
Ability to learn new technologies as they arise
Dealing with ambiguity
Keyboarding skills
Multitask skills (i.e. think/listen/type and think/talk/type)
Problem solving skills
Delegation skills
Analytical skills

Other:

Valid Driver's License
Required to travel to multiple client sites daily
Possible Overnight and interprovincial travel using various modes of transportation in all kinds of weather
Ability to diagnose and repair computer system assessment may be required

IND2023

EmployeeReferralProgram

Additional Information:

Position Type:
Union

Job Status:
Summer Student

Job Location:
Canada : Newfoundland : Mount Pearl

Work Arrangement:
Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 05/23/2023

Created:
Canada, NL, Mount Pearl

Bell, one of Canada's Top 100 Employers.