Journeyman Parts Technician - Hamilton - XCMG Group

    XCMG Group
    XCMG Group Hamilton

    2 days ago

    Description

    As a Parts Technician, you will play a vital role in keeping our operations running smoothly. You'll manage parts orders from start to finish—picking, packing, shipping, and maintaining accurate inventory—while supporting day-to-day store operations. This hands-on role involves operating forklifts, moving and lifting parts (30–50 lbs.), and ensuring shipments are received, inspected, and documented correctly.

    Just as important, you'll be a trusted resource for customers—answering inquiries, providing quotations, resolving parts-related issues, and identifying sales opportunities. From inventory counts to in-town deliveries, no two days will be the same.

    WHAT YOU'LL DO

    In this role, you will:

    • Accurately pick, pack, and prepare parts for delivery and shipment.
    • Verify, process, and track parts orders while maintaining precise inventory records.
    • Deliver exceptional customer service by recommending parts, sourcing solutions, and responding to inquiries professionally.
    • Manage purchase orders, liaise with suppliers, and coordinate logistics for inbound and outbound shipments.
    • Receive and inspect shipments, identifying damages or discrepancies and documenting issues.
    • Restock shelves, organize inventory, and maintain a clean, safe, and efficient workspace.
    • Operate forklifts and other material-handling equipment as required.
    • Perform occasional in-town parts deliveries.
    • Follow all company safety standards, including procedures for handling hazardous materials.
    • Support additional tasks as assigned by the Lead Parts Technician.

    WHAT YOU'LL BRING

    • 5+ years of experience working with construction equipment parts.
    • Journeyman Parts Technician Certificate.
    • Forklift operation experience and a valid Class 5 driver's license.
    • Strong mechanical aptitude with solid problem-solving skills.
    • Excellent customer service, communication, and organizational abilities.
    • Experience with inventory systems, purchase orders, and invoicing.
    • Ability to regularly lift 30–50 lbs. and perform well in a fast-paced, detail-oriented environment.

    PHYSICAL & ELIGIBILITY REQUIREMENTS

    • Legally entitled to work in Canada.
    • Ability to frequently lift 30–50 lbs.
    • Flexibility to work daytime hours with occasional weekend shifts.
    • Successful completion of a Criminal Record Check.

    PERKS & BENEFITS

    • 100% company-paid extended health care.
    • Life insurance and vision care.
    • On-site parking.
    • 11 paid holidays.
    • Up to $250/year CSA-approved work boot allowance.
    • Up to $400 every two years for prescription safety glasses.

    This is more than just a job, it's an opportunity to be part of a dynamic, fast-paced team where your expertise is valued and your career can grow. If you're detail-oriented, enjoy working with parts, and take pride in keeping operations running seamlessly, we'd love to hear from you.


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