Technical Alignment Manager - Lloydminster, AB

Only for registered members Lloydminster, AB, Canada

1 month ago

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Job summary

We are expanding our proactive service delivery model with a dedicated Technical Alignment Manager (TAM). This role is the backbone of a world-class MSP: ensuring every client's environment is standardized, documented and aligned to best practices—reducing reactive noise increasing client confidence and improving overall service experience.

Responsibilities

- Perform scheduled technical alignment visits onsite + remote
- Assess client infrastructure for risks deviations and vulnerabilities
- Review system health updates backups security posture lifecycle
- Score environments against Willcraft's technical standards
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