Program Assistant - Toronto, Canada - Sinai Health

Sinai Health

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care.

We provide excellent and compassionate care in hospital, community and home.

Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

To support us on our journey, Sinai Health System is looking for a Program Assistant to support our Ambulatory Programs in the Department of Psychiatry at our Mount Sinai Hospital Campus.

Responsible for the day to day administration of outpatient psychiatry services, including the scheduling of appointments, patient registration and frequent interactions with patients both in person and over the phone
Communicates and shares clinical information to physicians and allied health team members respecting patient confidentiality and privacy, including retrieval of release of information documents, as necessary
Functions in a front line, patient and staff facing public relations role, providing timely, friendly and informative support to patients, staff and learners
Coordinates and maintains clinic schedules to support effective functioning of clinic and patient flow
Provides liaison for logístical preparation of clinical team meetings, teleconferences, video conferences, webinars and other events required within the mandate of an academic health sciences centre
Collects and collates clinic statistics and demographic data on patients and clinic flow
Works collaboratively with and provides back up support to other clinical and administrative areas in the Department when required
Ensures clinical charts are maintained, as required
Participates in other various administrative duties as assigned

Job Requirements

Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution
Minimum 5 years recent related experience, preferably in an academic and/or healthcare setting
Proficiency with Microsoft (Word, Excel, PowerPoint, Access and Outlook)
Friendly professional customer focused attitude
Demonstrated ability to work independently in a selfdirected manner, meet concurrent deadlines, organize time and priorities, and manage multiple priorities
Flexibility in working with an interprofessional team of health professionals and learners located in different physical environments.
Strong work ethic accompanied by a positive, clientfocused attitude
Ability to make decisions, exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to enquiries
Strong oral and written communication skills
Demonstrated ability to empathize with patients/clients
Interest and familiarity in the field of mental health is an asset
Proven planning, organizational, and coordination skills
Demonstrated satisfactory work performance and attendance history