Customer Service Representative - Winnipeg, Canada - Farm Business Consultants
Description
Overview:
POSITION OVERVIEW
As the first point of contact with our Members, the Customer Service Representative is a critical part of the FBC team. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members.
If you appreciate growth and training opportunities, thrive on building relationships and helping others, and want to develop your career in tax and accounting, then this is the role for you.
Please note that this position will report directly in person to our Winnipeg, MB branch office.
KEY RESPONSIBILITIES
Our successful candidate will:
Provide exemplary customer service to FBC Members
Collaborate with other team members/departments to manage and exceed Member expectations
Prepare, review and file confidential documents, reports and other correspondence materials
QUALIFICATIONS
Education and Experience
2+ years of front-line customer service experience
KNOWLEDGE, SKILLS and ABILITIES
Excellent written and verbal communication skills with well-developed telephone skills
An aptitude for learning
Superior organizational skills
Superior time management skills with the ability to multi-task and prioritize appropriately
A working knowledge of MS Office
WHY FBC?
FBC Provides the Following:
You will be eligible to participate in the following Benefits plans
Medical, Dental, Life and Long-Term Disability
Employee and Family Assistance Program
Employee Referral Bonus
Employee Member Discounts
Health Spending Account
Matching Savings
Matching Giving
Provides a competitive salary
Comprehensive training and development and a supportive environment to ensure success in your career
Career stability with a company that has been providing tax & bookkeeping services for 70+ years (and we all know taxes are not going away any time soon)
At FBC, we pride ourselves on working hard and producing excellent work while maintaining a respectful and professional work environment. We are sure that FBC is a place you will be proud to work at
APPLY TODAY