Head Coach - Halton Regional District, ON, Canada - ASICS Canada

Description

ASICS has been dedicated to designing the most technically advanced footwear and athletic products in the world for over 60 years.

We nurture a collaborative environment and hire team members that are never content, always pushing through their own limitations, continually in the pursuit of improving performance, are innovative and creative, reach for new challenges, and always aim to surpass the next goal.

Staying true to the philosophy by which it was founded, every ASICS innovation, every concept, every idea is intended to create the best product.

Our mission is to become the number one brand for the sports enthusiast. Head Coach (Store Manager)

The Head Coach oversees all aspects of the day-to-day operations of the store including sales, customer service, recruiting and training, coaching, and maintaining store standards.

Supervises and manages all employees, including enforcing company policies and procedures and corporate directives. Responsible for performance management of all direct reports. Maintains effective corporate office business partner relationships.
Monitoring sales floor activities by walking and visually inspecting the store to make decisions regarding employee breaks, observing employee interactions with customers, and BOH assignments
Coach team members on sales strategy, presentation of product information and general customer service to uphold exceptional customer experience
Confirm sales targets are being met by monitoring hourly store and team member sales and adjusting where necessary
Maintain store appearance throughout business hours by restocking merchandise shelves, folding apparel and organizing shoe displays
Approve employee hours for payroll electronically and distribute paychecks
Audit sales and transaction reports for accuracy and discrepancies as part of a loss prevention strategy
Recruit new talent to meet the store's coverage and demographic needs by reviewing resumes through Success Factors (applicant tracking system)
Complete onboarding procedures (such as approving wage rate, ensuring all HR documents and training have been completed, etc)
Enforce HR policy and procedures to ensure adherence, completing, the appropriate HR forms as needed
Complete employee performance reviews to ensure they are accountable for job expectations

Knowledge of basic principles and processes for providing excellent service, which includes needs assessment, meeting quality standards and evaluation of customer satisfaction.

This includes strategies on achieving expected sales goals.
Knowledge of the processes of recruitment, selection, training, coaching and development of personnel.
Skilled at communicating orally, verbally and in writing to staff and upper management.

Able to manage one's own time and the time of others sufficient to ensuring store tasks are completed by their due dates.

Set Direction – Leadership
3-5 years' retail management experience
~ Computer skills:
Microsoft Suite (Word, Excel, PowerPoint)

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Job Type:
Full-time
Dental care
Flexible schedule
8 hour shift
~ Day shift
~ Evening shift
~ Holidays
~ Monday to Friday
~ Morning shift
~