Automotive Service Installer - Trail, Canada - Canadian Tire

Canadian Tire

Verified Company

Trail, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

Summary:

The Automotive Service Installer works in a fast-paced Automotive Service Centre environment. Key responsibilities include oil and lube service, tire installation, tire rotation and balancing and light vehicle maintenance and repairs.

Communication skills and a good, working knowledge of most automobiles and light trucks are essential to succeed in this position.

The Service Installer builds customer loyalty and retention through trust, workmanship and reputation.

Main Responsibilities and Tasks:

Remove, install, rotate and balance tires.
Provide an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
Liaise with Service Manager/Service Advisors/Licensed Automobile Technicians and Back Parts Window Associate in order to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
Provide accurate estimates and written vehicle reports for all work performed. Perform tasks in compliance with industry flat rate time allowances.
Provide quality workmanship to meet or exceed industry standards.
Ensure that an unsafe vehicle is reported to management and vehicle owner.
Ensure vehicles are kept clean and free of damage by using seat covers and floor mats.
Retain used parts for the customer on request.

Requirements:

Minimum 2 years of experience in a similar role.
Must be available for shifts Monday
Saturday as required.
Knowledge of current automobile technology.
Valid driver's licence for province of employment.
Ability to work effectively with computerized systems.
Good working knowledge of CoStar is considered an asset.
Basic math skills.
Strong orientation towards customer service excellence.
Ability to serve customers in a professional manner and to inspire their confidence and trust.
Resultsoriented individual who completes tasks according to instructions and demonstrates responsibility for outcomes.
Ability to work effectively in a fastpaced, customerfocused environment.
Ability to work in a team environment that provides assistance and support to coworkers to achieve common goals.
Ability to plan and organize daily tasks.
Effective written and oral communication skills.
Ability to adapt and cope with challenging and changing situations.

More about the position:

Potential Career Opportunities

Next levels: Apprenticeship Program, Licensed Automotive Technician, Service Advisor and Service Manager.

Physical Demands and Working Conditions

Standing/walking for 8 hours.
Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from "light" to "heavy".

Our offerings include