Learning Experience Specialist - Vancouver, Canada - Expedia Partner Solutions

Expedia Partner Solutions
Expedia Partner Solutions
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Learning Experience Specialist


An exciting opportunity has arisen to join the Expedia Cruises division within Expedia Group in the role of Learning Experience Specialist.

This is a hybrid role that requires the individual to both design and deliver learning.


You will be responsible for conducting needs analysis, designing and at times facilitating and executing learning for our Franchisees, Managers and Vacation Consultants.

You will work with internal stakeholders to create/deliver engaging, informative, and effective training. This includes designing e-learning, micro learning, Instructor Lead Training, job aids and other learning content.

You will work in the learning team alongside a team of learning specialists and learning experience designers who collaborate to design and deliver training that supports the needs of our Franchise Organization.


What you'll do:

  • Assess training and development needs through surveys, interviews, focus groups and communication with stakeholders, Franchisees, Managers and Vacation Consultants
  • Design, develop, implement, and evaluate course content; ensure content is current, relevant, and applicable to the unique needs of our learners
  • Create engaging elearning resources, training, instructional templates, and documentation
  • Deliver or facilitate learning to our franchisees and vacation consultants
  • Identify, benchmark and monitor learning initiatives performance
  • Ensure all training materials are clear, concise, consistent, and instructionally sound
  • Provide ongoing learning and development services to meet changing needs of the Expedia Cruises business and the travel industry
  • Provide LMS (adobe learning manager) support in relation to course content and creation

Who you are:

  • Bachelor's degree in education, Curriculum Development, Human Resources and/or postsecondary Certificate in a related discipline (i.e., Instructional Design, Adult Education, eLearning Development)
  • Minimum of three (3) years' experience as an internal or external Learning Advisor, Curriculum Developer, or Instructional Designer, including the design, development, delivery, and evaluation of adult learning programs
  • Proven ability to deliver and facilitate learning
  • Experience collaboratively working with internal departments, external stakeholders, and Subject Matter Experts (SMEs) to identify training needs and develop resources
  • Solid knowledge of instructional design frameworks (e.g., ADDIE) and training evaluation methods to measure and report on learning outcomes
  • Knowledge of adult learning and e
- learning design principles including accessibility guidelines

  • Experience using learning management systems (LMS) to develop and deliver training content
  • Strong project management skills
  • Knowledge of the travel industry (desirable)
LI-SL2


About Expedia Group
2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.


CST:
Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This employer participates in E-Verify.

The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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