User Support Technician - Abbotsford, Canada - TRUE WAY INSTALLATIONS INC.
Description
Education:
Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Webserver backup and recovery operations
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Repetitive tasks
Personal suitability:
- Accurate
- Client focus
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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