- Complete various tasks that increase overall customer satisfaction on small to mid-size clients -- 70%
- Basic reporting, problem ticket tracking, issue escalation, client check-ins, identification of new sales opportunities, incident management liaison (communication only), training coordination, change schedule tracking, root cause analysis delivery, customer voice to operations, project request tracking Support strategic accounts for the Service Delivery Managers and Enterprise Service Delivery Managers - 20%
- Coordinate engineering teams across Practices for completion of project work items Communicate with customer and operations management to negotiate time and effort windows Escalate to appropriate parties on critical path items at risk Update customer and internal resources on weekly engagement meetings Host meetings and substitute for SDM or ESDM when they are unavailable Work with the Director of Service Delivery on internal improvement initiatives - 10%
- Assist in driving internal initiatives with Operations that enhance the overall customer experience Lead teams created to identify and improve areas that negatively impact customer satisfaction
- 3 to 5 years of experience
- Project Management and/or analytics
- Demonstrated success with leading teams on various assignments
- Four years of College resulting in a Bachelor's Degree or equivalent
- Project Management Training (PMP and/or Prince2)
- Service Management Training (ITIL)
- Proficiency in Microsoft Excel and Project
- Demonstrated ability to interact comfortably with both technical and business-oriented professionals
- Understanding of basic analysis and data analytics in Microsoft Excel
- Typical professional office environment
- No Supervisory Responsibility
- Associate
- Full-time
- Administrative
- IT Services and IT Consulting
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A leading enterprise technology organization is seeking a Delivery Coordinator to support its Technology team. · ...
Toronto2 weeks ago
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The Client Delivery Coordinator plays a key supporting role within the CSM/B2B team by managing administrative tasks, coordinating post-sales onboarding activities, · and ensuring smooth implementation workflows. · ...
Toronto, Ontario1 month ago
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The HR Operations Coordinator provides operations support to all KPMG employees, · partners, · retirees, · and former employees.The successful candidate for this role must be flexible to work on a rotational shift basis from 8:00 a.m. to 8:00 p.m. EST. · ...
Toronto, ON1 month ago
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Project Delivery manages large complex public infrastructure projects using a variety of contracting models notably the publicprivate partnership approach to procurement and delivery. · Support the delivery on major projects using various PublicPrivatePartnerships P3 and alternat ...
Toronto, Ontario2 weeks ago
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The HR Operations Coordinator provides operations support to all KPMG employees via various communication channels including phone, live chat, email, · and our case management system (ServiceNow).Become a subject matter expert to deliver efficient and accurate support surrounding ...
Toronto, Ontario1 month ago
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We are currently looking for Project Coordinators to support our various major projects within Project Delivery in the following areas: · Social Infrastructure (Health-Hospitals, Broader Healthcare Sector, Public Works, Government Services) · Transportation (LRT, Rail Delivery, R ...
Toronto, Ontario1 month ago
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The Client Delivery Coordinator plays a key supporting role within the CSM/B2B team by managing administrative tasks, coordinating post-sales onboarding activities, and ensuring smooth implementation workflows. · ...
Toronto Full time1 month ago
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The Delivery Coordinator plays a pivotal role in successfully managing over 20,000 customer deliveries weekly across all Home Depot stores in the Canadian division.This role supports the coordination of large-format deliveries for both PRO and DIY customers, utilizing flatbeds wi ...
Vaughan $50,000 - $80,000 (CAD)3 weeks ago
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This isn't a role where you sit back and watch; it's a high-visibility position where your attention to detail ensures thousands of merchant locations run smoothly every day. · Navigate Complexity: Manage the end-to-end onboarding of new merchant locations, · Own the Details: Pul ...
Toronto, ON1 month ago
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The Delivery Coordinator plays a pivotal role in successfully managing over 20,000 customer deliveries weekly across all Home Depot stores in the Canadian division.The coordinator will oversee dedicated 3rd party drivers and utilize The Home Depot Delivery Management System (DMS) ...
Vaughan $38,800 - $43,900 (CAD) Full time3 weeks ago
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We are currently looking for Project Coordinators to support our various major projects within Project Delivery in the following areas: · Social Infrastructure (Health-Hospitals, Broader Healthcare Sector, Public Works, Government Services) · Transportation (LRT, Rail Delivery, R ...
Toronto $74,500 - $100,700 (CAD) Full time1 month ago
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We are currently looking for Project Coordinators to support our various major projects within Project Delivery in the following areas: · Social Infrastructure (Health-Hospitals, Broader Healthcare Sector, Public Works, Government Services) · Transportation (LRT, Rail Delivery, R ...
Toronto $74,500 - $100,700 (CAD)1 month ago
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+We are currently looking for Project Coordinators to support our various major projects within Project Delivery in the following areas: · Social Infrastructure (Health-Hospitals, Broader Healthcare Sector, Public Works, Government Services)Transportation (LRT, Rail Delivery,Road ...
Toronto $74,500 - $100,700 (CAD)1 month ago
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Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government's initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way ...
Toronto $74,500 - $100,700 (CAD)1 week ago
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We are hiring a Project Coordinator to support the delivery of station capital infrastructure projects within an active rail corridor. · ...
Greater Toronto Area1 month ago
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The HR Operations Coordinator provides operations support to all KPMG employees, Partners, retirees, and former employees. · ...
Toronto $47,000 - $71,500 (CAD) TEMPORARY1 month ago
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Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government's initiative to modernize and maximize the value of public infrastructure and realty. · ...
Toronto $70,100 - $105,200 (CAD)1 month ago
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Infrastructure Ontario provides services to support the Ontario government's initiative to modernize public infrastructure and realty. · Project Delivery manages large public infrastructure projects using P3 approach. · We are looking for Project Coordinators to support our vario ...
Toronto $74,500 - $100,700 (CAD) Full time2 weeks ago
- Work in company
Senior Account Coordinator, Global Delivery Partnerships
Only for registered members
The Global Delivery Partnerships team at Uber manages our highest-stakes relationships with icons like Starbucks, McDonald's, and Yum Brands. · ...
Toronto, ON1 month ago
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Metrolinx is connecting communities across the Greater Golden Horseshoe. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered. · We are also building new and improved rapid transit, including GO Expansion, Lig ...
Toronto1 month ago
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This isn't a role where you sit back and watch; it's a high-visibility position where your attention to detail ensures thousands of merchant locations run smoothly every day. · You'll thrive here if you are relentless about organization and energized by the "messy" operational re ...
Toronto $33.18 - $34.86 (CAD)1 month ago
Service Delivery Coordinator - Toronto - OnX
Description
This range is provided by OnX. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$55,000.00/yr - $75,000.00/yr
Job Purpose
The primary role of the Service Delivery Coordinator will be to provide a small number of tasks to a large set of clients. Additionally, the role will support the Service Delivery Managers and Enterprise Service Delivery Managers who will provide mentoring for career pathing within the Service Delivery Management department.
Essential Functions
Experience
Education
Special Knowledge, Skills, and Abilities
Supervisory Responsibilities
Seniority level
Employment type
Job function
Referrals increase your chances of interviewing at OnX by 2x
Get notified about new Service Delivery Coordinator jobs in Toronto, Ontario, Canada.
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Delivery Coordinator
Only for registered members Toronto
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Client Delivery Coordinator
Only for registered members Toronto, Ontario
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HR Delivery Center Coordinator
Only for registered members Toronto, ON
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Project Coordinator, Project Delivery
Only for registered members Toronto, Ontario
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HR Delivery Center Coordinator
Only for registered members Toronto, Ontario
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Project Coordinator, Project Delivery
Only for registered members Toronto, Ontario
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Client Delivery Coordinator
Full time Only for registered members Toronto
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Delivery Coordinator
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Account Coordinator, Global Delivery Partnerships
Only for registered members Toronto, ON
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Delivery Coordinator
Full time Only for registered members Vaughan
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Project Coordinator, Project Delivery
Full time Only for registered members Toronto
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Project Coordinator, Project Delivery
Only for registered members Toronto
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Project Coordinator, Project Delivery
Only for registered members Toronto
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Project Coordinator, Project Delivery
Only for registered members Toronto
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Project Coordinator, Capital Project Delivery
Only for registered members Greater Toronto Area
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HR Delivery Center Coordinator
TEMPORARY Only for registered members Toronto
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Project Coordinator, Project Delivery
Only for registered members Toronto
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Project Coordinator, Project Delivery
Full time Only for registered members Toronto
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Senior Account Coordinator, Global Delivery Partnerships
Only for registered members Toronto, ON
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Project Coordinator, Capital Project Delivery
Only for registered members Toronto
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Account Coordinator, Global Delivery Partnerships
Only for registered members Toronto
