Quality Assurance Manager - Dartmouth, Canada - Signature Supplements

Signature Supplements

Verified Company

Dartmouth, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Quality Assurance Manager provides the business with clear guidance on quality management system requirements and improvements.

The right person will be a flexible and adaptable team-player, have excellent people management and communication skills with experience in a fast-paced environment.

Experience with natural health products and/or pharmaceutical manufacturing and/or compounding will be considered an asset.

Responsibilities:

Provide strategic and tactical planning to all areas of quality control including quality of materials, operating standards and quality of finished products.
Manage and maintain Standard Operating Procedures (SOPs) and training programs.
Maintain and improve traceability controls including lot number system and document controls.
Familiar with organoleptic testing process for raw materials quality to ensure they meet specifications.
Ensure accuracy of Quality Control team activities including worksheet verification, creation of certificate of analysis, raw material testing and product release check points.
Schedule and oversee internal audits of business operations to ensure standards are met and consistently maintained including sanitation, environmental controls, records, material handling, lab operations and finished goods.
Responsible for customer complaint procedures including investigations, responses and tracking.
Maintain a comprehensive understanding of all products compounded in the lab as well as the raw materials, packaging materials and operations required in the compounding process including quality specifications and standards.
Ensure conformance with Health and Safety policies through training, audits, education and clear communication while maintaining cost controls for quality operations.
Development and improvement of new and existing Quality Management processes to optimize business and compounding operations.
Coordinate activities by scheduling work assignments, setting priorities and leading project initiatives.
Maintain records, preparation of department reports, KPIs and provide recommendations for process improvement.
Identify appropriate Corrective and Preventive Actions (CAPA) where needed.
Lead the Joint Occupational Health and Safety Committee (JOHSC).
Collaborate with the Senior Leadership team on process improvement initiatives and effective strategies to enhance overall team and business operations.

Requirements/Attributes:

Bachelor of Science Degree, preferably with a major in Biology, Chemistry or Food Sciences.
3+ years of experience in natural products, chemical, food services or related industry.
Extensive Operational and Quality Assurance experience.
Proficient with MS Office suite.
Experience in risk assessment and Quality System auditing standards.
Familiarity with natural health products regulations, WHMIS, HACCP and cGMP.
Ability to react quickly and communicate effectively to all levels of the company, as well as with customers and suppliers.
Ability to make decisions exercising good judgment and work under tight deadlines.
Ability to spot trends and identify root cause and identify ways to maximize operational efficiencies.
Ability to work independently, multitask job and appropriately adjust priorities.
Strong communication and organizational skills

This is a full time (40 hours/week) permanent opportunity with two (2) weeks' vacation per year along with comprehensive employee benefits including personal days, medical coverage and a Group Savings Plan.

Job Types:
Full-time, Permanent

Salary:
$25.00-$31.00 per hour

Benefits: