Mark Motors Service Advisor - Ottawa, Canada - Audi Ottawa

Audi Ottawa
Audi Ottawa
Verified Company
Ottawa, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
We are looking for a bilingual service advisor to join our team

Mark Motors Group has multiple luxury brand dealerships in Ottawa

Audi

  • Porsche
  • Jaguar Land Rover-Maserati
  • Alfa Romeo

Key responsibilities are;

  • Greets customers, listens to concerns or symptoms about car operation and ask questions to help resolve
  • Maintains timely communication with customer regarding vehicle status
  • Identifies and researches vehicles, maintenance history, recalls and updates and prepares service order requests
  • Prepares written work orders
  • Liaison between customer and the technician, parts and manufacturers
  • Verifies that performed postmaintenance checks are completed
  • Upon repair completion, reviews and enters mechanics labor time, road tests vehicle, closes work order, notifies customers of completion
  • Contacts customers and schedules preventative maintenance or inspections on vehicles
  • Coordinates with parts inventory personnel to ensure parts availability to minimize amount of time vehicles are in shop.

_ Shifts would be Monday to Friday 730-5pm_
**_ East end location

  • Montreal Road and St Laurent Blvd_**
    _ Competitive salary & company benefits_
**_ 15 paid days of time off each year_
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