ITSM Lead - Toronto

Own the Incident, Problem, and Change processes for the portfolio. · ...

Job summary · Título: ITSM Lead · Lead Major Incident Management and stakeholder updates. · Govern ITSM practices in ServiceNow/Jira. · ...

Own the Incident, Problem, and Change processes for the portfolio. Ensure disciplined execution, robust communications, and reporting. · ...

This is a contract position for ITSM Lead in Toronto. · Lead Major Incident Management and stakeholder updates. · Govern ITSM practices in ServiceNow/Jira. · Track KPIs and drive continuous improvement. · ...

+ Job summary: To ensure stable reliable IT services by coordinating end-to-end Change Management processes and driving proactive Problem Management practices with a focus on minimizing service disruption identifying root causes of recurring issues improving process maturity ensu ...

We are looking for a QE Lead to lead quality engineering initiatives in complex migration or cloud-based projects. · ...

BDO is looking for a ServiceNow Functional Consultant to join our growing team with the ability to work from anywhere in Canada. · ...

We are seeking a Principal Technical Architect to lead the end-to-end architecture of ServiceNow ITSM across our enterprise platforms. · Own ITSM architecture across all instances: establish guardrails, patterns, and reference designs to align configurations with out-of-box capab ...

IT support function focused on User Access Management · The IT Service Desk Lead will be the first point of contact for IT-related issues and service requests via phone, email or ticketing system. · ...

The Senior ServiceNow Implementation Specialist will be responsible for the hands-on design, development and or implementation of the ServiceNow platform within a complex multi tenant environment. · ...

The ServiceNow Solutions Architect designs and leads delivery of end-to-end ServiceNow solutions with specialization in IT Asset Management (ITAM), including Software Asset Management (SAM) and Hardware Asset Management (HAM). · ...

BDO is looking for a ServiceNow Senior Developer to join our growing team, with the ability to work from anywhere in Canada. · ...

BDO is looking for a ServiceNow Solutions Architect to join our growing team. · Act as the lead ServiceNow architect for BDO engagements. · Design and deliver ServiceNow solutions aligned to long-term platform health. · ...

Own the Incident, Problem, and Change processes for the portfolio. Ensure disciplined execution, robust communications, and reporting. · ...

Owns Incident, Problem, and Change processes for portfolio ensuring disciplined execution robust communications reporting running Major Incident bridges maintaining SLAs/OLAs driving continuous improvement with tech leads manager. · ...

Telus digital is seeking a ServiceNow business analyst with a focus on process and telecommunications experience to translate complex business needs into actionable user stories and functional requirements within the ServiceNow platform. · 3-5 years of experience as a Business An ...

This build-and-transform leadership role involves designing and maturing Our Client's IT Service Management framework from scratch. · Oversee production fixes ensuring swift resolution of operational issues. · ...

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, · age, physical ability, · neurodiversity, · and sexual orientation.SAP BASIS HANA DB administration Oracle HANA Database SAP Client · sap basishana d ...

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading ...

The IT Service Management team is at the center of standardizing the methods, tools and procedures for proficient and prompt handling of all IT Service Management toolset. · You will help define critical success factors (CSFs) for organizational objectives and then define KPIs fo ...