Bilingual French Account Advisor - Toronto, Canada - Global Payments Canada

Global Payments Canada

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Looking for a new challenge and want to join a Fortune 500 company focused on technology and innovation? Are you interested in starting or pursuing a career in sales? At Global Payments, you'll have many opportunities for growth and development and we promise everyday will be an exciting challenge.

Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve

What's in it for you?

Salary range: $45,000 $50,000 + bonus (of up to 10 000$/year)
Other incentives based on performance
Benefits after 30 days
Growth and development
Innovative and established industry
Fast paced and challenging environment
This role is in office for the first 90 days and will then move to Hybrid three days in office two from home,

Ready to make the move? You're one step closer to a new exciting career - APPLY NOW

What you will do:

Revenue Generation_
Identify all sales opportunities within assigned Small Business Portfolios
Cross Sells/Up Sells of bank card services
Process terminal sales and upgrades
Manage repricing of merchants to profitable level where applicable
Promote and sell additional services offered by Global Payments and Existing Partners
Customer Retention / Account Maintenance_
Handle all retention issues using strong negotiation skills to maintain the merchant at the established threshold
Maintain a high retention ratio
Add Locations Setups
Assist with equipment setups
Lead Integration Projects
Process account changes
New Merchant Location Setups
Integrated POS Setups
Customer Service_
Represent as one stop Resolution
Provide strong follow up for all setups and orders
Minimize all escalation issues at first point of contact
Ensure all issues are documented in Tracker with followup resolutions

What we're looking for:

Post Secondary education, preferably with focus on Business, Sales or Marketing
12 years of sales/retention experience

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Bilingual in English and French:

A natural talent for negotiation
Strong outbound and inbound phone sales skills
Exceptional written and verbal skills
Strong interpersonal skills with an emphasis on sales/superior customer service skills
Ability to identify all merchant needs and issues using probing skills and utilizing open ended questions
Great ability at effectively managing time and establishing priorities and strong organizational skills to deliver products and services to clients
Strong analytical skills required to work independently and escalate to management when necessary
Willingness and ability to quickly learn and understand all Global Payments services, products and rate structures

Who are we?
Global Payments is a leader of the payment technology industry with over employees worldwide. We pride ourselves on innovation and inclusion.

Our team is helping customers achieve amazing results. It's our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

How we care about our people:

Real opportunities to grow professionally
Collaborative, friendly work environment with a relaxed, casual dress code
Health insurance
Short-Term and Long-Term disability coverage
Life insurance plans
Retirement savings programs
Employee stock purchase program
Employee assistance program
Tuition reimbursement program
Volunteering opportunities
Safe place for the LGBTQIA2+ community

We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

Global Payments Inc. is an equal opportunity employer.

LI-Onsite

Pay:
$45,000.00-$50,000.00 per year

Benefits: