Dispatcher, Motor Vehicles - Calgary, Canada - National Motor Coach Systems Ltd.
Description
Work Term:
Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Work setting:
- Urban area
- Repair and maintenance services
- Transportation
- Warehouse
Tasks:
- Maintain work records and logs
- Monitor personnel workloads and locations
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Assist with maintenance of communications equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Operate computeraided communications and dispatching equipment
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and coordinate activities of vehicle operators, crews and equipment
Computer and technology knowledge:
- Dispatch management service software
- Database software
- Electronic mail
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- MS Windows
Security and safety:
- Criminal record check
- Driving record check (abstract)
Transportation/travel information:
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Tight deadlines
- Work under pressure
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions:
- Are you available for shift or oncall work?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Health benefits:
- Health care plan
Long term benefits:
- Group insurance benefits
Other benefits:
- Free parking available
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