B2b Account Representative - Markham, Canada - Lorex Technology Inc.

Lorex Technology Inc.
Lorex Technology Inc.
Verified Company
Markham, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Company Description


Proudly Canadian-founded, the Lorex team across North America is committed to the design, development, and deployment of ingenious smart home security and business monitoring solutions that enhance our customers' lifestyles and sense of well-being.

We achieve this by continuing to produce innovative solutions, all backed by cutting-edge technology and a dedicated team of forward thinkers.


Job Summary

Duties & Responsibilities:


  • Uncover new leads through prospecting tools like ZoomInfo to develop new business opportunities and clients.
  • Consult with clients in various channels including distribution to understand their needs and goals to best align them with the appropriate solution, resources, or internal teams for follow up.
  • Develop strong working relationships with prospects, clients, and partners and own the relationship from start to finish.
  • Strategic account onboarding for the Lorex Partner Program and execution of planned business growth with multiple distributors and valueadded retailers (VARS).
  • Responsible for the development and achievement of sales goals through the distributor, VAR, Installer, and Franchise solutions channels.
  • Incorporate Omni channel strategies and pricing with planned promotional activity with each account.
  • Achieve daily, weekly, and monthly targets and budgeted metrics/KPI while ensuring company database is accurate and up to date.
  • Provide weekly and monthly sales forecast for all key accounts.
  • Bridge client concerns and recommend products and solutions to fill their requirements.
  • Manage CRM so we have the most relevant customer profile and program details.
  • Qualify customers and insure they are in the correct tier of our partner program.
  • Communicate competitive developments within the industry and the client base back to Sales Management and Product Management team.
  • Acquire, analyze, and review weekly/monthly sellthrough reports.
  • Act as the key interface between the customer and all relevant divisions and provide postsale support.
  • Timely followup and execution of setup sheet documentation & content coordination with Sales Support & Marketing including model assortments.
  • Prepare and submit timely and accurate paperwork for customer sales programs & promotional requests and Marketing Development Funding Support for approval.
  • Assist credit/AR in clearing up chargebacks, deductions, and collections if necessary.
  • Ability to demonstrate our security products and provide product training on Lorex assortment.
  • Obtain account shipping and receiving compliance metrics.
  • Other duties as required.

Requirements:


Knowledge, Skills and Abilities (KSAs)

  • Highly developed relationship building skills phone and inperson sales and ability to answer questions from industry contacts in a competent and professional manner
  • Networking ability to target key decision makers and build rapport quickly
  • Strong Analytical and presentation skills
  • Strong time management, followup, and organizational skills
  • Excellent verbal and written communication skills
  • Excellent problemsolving skills
  • Goal oriented and driven to exceed expectations
  • Strong in MS Office Suite
  • Selfstarter who wants to achieve success
  • Excellent customer service skills

Competency Profile

  • Excellent product knowledge
  • Customerfocused with the ability to remain calm under pressure within a continually changing environment
  • Active listening skills
  • Ability to identify upsell opportunities
  • Able to identify customer's needs and provide adequate solutions

Background Experiences

  • Minimum Three years+ working experience in managing B2B accounts (Distributor and Enterprise Accounts)
  • Experience with CRM and lead generation tools (Zoom Info)
  • Undergraduate degree in business, marketing or college diploma in a relevant field
  • Security Industryrelated experience would be considered an asset
  • FreshSales CRM experience would be considered an advantage

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Markham, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have an undergraduate degree in Business, Marketing or college diploma in a relevant field?
  • How many years of experience do you have in managing B2B accounts (Distributors and Enterprise Accounts)?
  • How many years of experience do you have with CRM and lead generation tools (Zoom Info)?
  • Do you have FreshSales CRM Experience?

Work Location:
Hybrid remote in Markham, ON
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