Operations Analyst - Toronto, ON, Canada - Finance Professionals Inc.

Description

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Support the Associate Director, Off-Boarding & Client Lifecycle Management to drive successful execution and completion of client off boards in a controlled and timely manner across GBM Canada
• Engage business and develop business partnerships to gain buy in to strategic off boarding
• Deepen key strategic client relationships and to leverage broader Bank relationships, systems and knowledge.
• Support the development of a robust client off boarding operating model in order to timely exit risky or nonstrategic clients which have been approved by the business.
• Provide accurate and complete management information on status, risks and issues with the process and escalate any control weakness.
• Supporting the relevant remediation initiatives as assigned, including planning, tracking, execution, as well as developing robust process, relevant training materials and procedures documents.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with bank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment

• 2-4 years experience in an Operations capacity within a Financial Institution
• 2-4 years experience with global banking and capital markets business in a client facing capacity
• Knowledgeable about end-to-end workflows among the Front, Middle, and Back Offices
• Proficient Excel and PowerPoint skills with experience in developing executive level presentationsNice to Have Skills
• Prior client Off-Boarding & Client Lifecycle Management experience is an asset