citizen services officer - Peterborough, Canada - Service Canada

    Service Canada
    Service Canada Peterborough, Canada

    2 weeks ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 1 to less than 7 months

      • Tasks

    • Determine eligibility of persons applying for benefits
    • Ascertain facts on issues such as reason for loss of employment and availability for work
    • Answer clients' inquiries and provide information

      • Computer and technology knowledge

    • Database software
    • MS Outlook
    • MS Word
    • MS Windows

      • Security and safety

    • Criminal record check

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Attention to detail

      • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Judgement
    • Organized

      • Screening questions

    • Are you available for shift or on-call work?
    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Work Term: Casual
    • Work Language: English or French
    • Hours: 7.5 to 37.5 hours per week