- Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and instances as Green Field to meet business requirements.
- Customization and Configuration: Customize and configure SAP Service Cloud V2 applications, including workflows, reports, business rules, extensions, integrations, KUT fields, and custom objects.
- Integration: Integrate SAP Service Cloud V2 with other systems and third-party applications.
- Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.
- Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
- Security: Ensure the security and compliance of SAP Service Cloud V2 applications.
- MUST Have: Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP C/4HANA, and SAP Cloud Platform Integration, Utilities Industry.
- Experience: 3-5 years of hands-on experience as an SAP Service Cloud V2 and/or strong green field implementation experience of prior version of C4C.
- Technical Skills: Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP C/4HANA, and SAP Cloud Platform Integration.
- Functional Knowledge: Understanding of customer service processes of Utilities companies and best practices.
- Certifications: SAP certifications such as SAP Certified Application Associate - SAP Service Cloud V2 are preferred.
- Soft Skills: Excellent problem-solving skills, strong communication abilities, and the capacity to work collaboratively in a team environment.
- Education: Bachelor's degree in computer science, information technology, or a related field.
- Experience with other SAP solutions (e.g., SAP Sales Cloud, SAP Marketing Cloud).
- Knowledge of integration tools like SAP Cloud Platform Integration Suite.
- Familiarity with Agile methodologies and DevOps practices.
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Techno-Functional SAP Service Cloud V2 Consultant - Toronto - Software International
Description
Techno-Functional SAP Service Cloud V2 Consultant
Job Openings Techno-Functional SAP Service Cloud V2 Consultant
Overview
Software International (SI) supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a 1 year long contract with our F500 consulting client as a Techno-Functional SAP Service Cloud V2 Consultant.
Role: Techno-Functional SAP Service Cloud V2 Consultant
Location: Toronto, ON - remote
Required Start Date: ASAP
Contract Type: 1 year contract
Responsibilities
Qualifications
Preferred Skills
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