Operations Analyst - Toronto, Canada - Clearesult

Description

Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

•Medical, Dental, and Vision Insurance with company premium assistance

•Life, AD&D, and long-term disability coverage paid for by the company

•RRSP company match

•Paid vacation, sick and personal time

•Paid company holidays

•Paid Volunteer Time; giving back to our communities is important to us

•Employee Referral Bonus Program

•Employee Recognition Program – convert your recognition points into gift cards

•Employee Assistance Program – offers benefits to help you manage daily responsibilities

•Access to training opportunities to advance further in your career

Job Description

We are looking for a talented individual...

Program and Operations support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice and operations guidelines. Program and Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. Breadth of scope ranges from supporting individual programs, project or processes at the lower levels, to supporting entire functions (practices, business development, etc.) or the company at the higher levels. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer or trade ally communication and contact.

For this opportunity, you're a great fit if you can...

Manages program data and conducts complex analysis.

Produces complex reports while ensuring compliance with terms of contract, relevance of content, and professional presentation.

Conducts research when necessary.

Staff meetings, goal setting, compliance & at times functions as a team lead.

Special projects.

Define metrics, ensure metrics are supported within business systems.

Develop reports to track metrics data, and provide analysis and recommendations for improved policy, processes, or tools to support program or practice goals.

Play a key role in contract renewals and rebids. May be asked to provide input into other program RFPs where capabilities can be leveraged.

Exerts some influence on the overall objectives and long-range goals of a complex program, practice or function.

Erroneous decisions or failure to achieve objectives would normally have a sizable and significant effect upon the administration of the organization.

In this exciting career opportunity, you will have...

5-8 years' experience

Bachelor's degree preferred

Creating reports through Power BI

Strong skills in Microsoft Excel (i.e. Power Query, Power Pivot), cleaning and analyzing data

Strong skills in Microsoft PowerPoint, and Microsoft Outlook

Experience with sending out e-blasts (i.e. Mail merge, Mailchimp, etc)

Experience with Power Automate preferred

Experience with Sales Force an asset

Experience with SQL an asset

Experience with Microsoft VBA an asset

The successful candidate will be supporting on the Commercial & Industrial team.

Compensation Range

$ $39.00

Currency

CAD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Additional Job Description