Customer Supply Chain Analyst - Toronto, Canada - Excelgens

Excelgens
Excelgens
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Manage the daily stock prioritization process for assigned customer and categories, securing inventory to help bridge through supply challenges

  • Pull open orders twice daily and refresh internal prioritization tracker: Approved quantities vs. onorder vs. shipped
  • Source new orders out of appropriate inventory buckets (open vs. restricted), considering available balances and any upcoming inbound loads & run ATP to ensure orders are confirming in full
  • Provide twice daily direction/recap to customer experience team on all prioritized skus
  • Manage escalations for supply challenges and delayed inbounds to mitigate shortages for assigned customer
  • Maintain & refresh external facing customer prioritization reports weekly
  • Reporting HUB for the Customer Experience Team:
  • CPU & Customer Portal Updates on Load tracking
  • Daily Shorts File Refresh & Weekly Biscuit Shorts report
  • Transport Tracker & Carrier Escalations
  • Cross-Category Order Day Alignment & Load Consolidation Opportunities
  • Order Management Backup as required
  • Improvement initiatives/projects as required.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Experience in CS&L, working collaboratively with customers and sales
  • Experience in fastmoving consumer goods or consumer packaged goods company
  • Strong analytical and problemsolving skills: Being able to adapt/pivot when things don't go as planned and provide alternate solutions for the customer.
-
SAP ECC knowledge and expertise in MS Office: Excel, Power BI & VBA a strong asset.

  • Customer orientation, strong influencing, and communication skills
  • Strong focus on delivering productivities, service and KPIs for your assigned customer
  • Team player, accountable, proactive thinking, flexibility, and continuous improvement mindset.
More about this role

Education / Certifications:
-
University Degree or College diploma, preferably with focus on Supply Chain.

Job specific requirements:
-
0-2 years of experience in CPG or Pharmaceutical industries

- Customer-Facing experience a strong asset

- Flexible Hybrid working environment with home office based out of Gladstone

Travel requirements:
GTA only


Work schedule:
Business Hours


Qualifications:


prior experience in Supply Chain:
Customer Service or Planning experiences preferred. Strong educational background in Supply Chain Management, Engineering or Business Administration.

Proficient knowledge of SAP and Microsoft Excel. Experience supporting customers or in a customer-facing role.

Job Types:
Full-time, Fixed term contract

Contract length: 6 months


Salary:
$42,719.44-$76,707.59 per year


Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's Degree (preferred)

Experience:

- supply chain: 1 year (preferred)
- supply chain management: 1 year (preferred)
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