Service Advisor - Barrie, Canada - Tirecraft

Tirecraft

Verified Company

Barrie, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service Advisor
Tirecraft, Barrie ON

Is Customer Service your passion?
Tirecraft is a growing organization that specializes in tires and tire services.

We are proudly locally owned and operated The position is entry to mid-level with onsite training provided, growth opportunities are available and highly encouraged.

We are looking for someone who will go above and beyond for our customers and be a key liaison between our talented Technicians and growing Customer base

Benefits:

Benefits Package including Health and Dental coverage + more
Employee Assistance Program (EAP)
Employee Purchase Program (deals deals deals)
Birthday off with pay
Endless paid training
Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities:

Write up work orders for all sales and service transactions and present to the Technicians.
Take all "service calls" telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
Invoice all product and service sales once complete and process payment immediately.
Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
Monitor all service activities to ensure work is completed on a "first in first out" basis and that it is completed in a timely manner.
Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.
Complete product adjustments, including manufacturer claim forms, on a timely basis.
Maintain product and service displays in a marketable and clean appearance.

Qualifications: