Administrative Assistant/receptionist - Edmonton, Canada - Parmar Insurance and Financial services Inc.

Description

ABOUT OUR COMPANY:
We provide services for General as well as Life Insurance.

Our Customer Service team is the heart of our organization and we take every measure to foster learning, professional development and career advancement of each individual.

SUMMARY:

REQUIREMENT

• Successful completion of Grade 12 or higher
• Smart, ambitious, fast paced and personable.
• Striving for improvement, growth and meaning
• Be effective get things done
• Strong customer service skills
• Demonstrate exceptional verbal and written communication skills
• High degree of adaptability and effectiveness
• Familiar with Microsoft Office
• Outlook, Excel, Word

JOB DUTIES AND RESPONSIBILITIES INCLUDE(BUT NOT LIMITED TO):

• Initial point of contact, providing assistance to the walk in customers
• Manage and direct all inbound calls, handle inquires and/or direct appropriately
• Manage inbound and outbound mail, fax and couriers
• Assigning clients to account executives in the office.
• Taking Payments and Explaining Payment schedule to clients
• Provide general support in the form of data entry, filing, report queries and preparation
• Maintain office supplies
• Other duties as assigned

EXPERIENCE

• Minimum 1 Year Experience in Customer Service ( Experience in Insurance Industry is an asset)

THIS POSITION WILL APPEAL TO SOMEONE WHO:

• is motivated, willing to learn and grow with our company.

- has a keen eye for detail and accuracy along with excellent data entry skills
- has a strong pleasant phone manner dealing with a busy multi-line phone system in a professional manner
- enjoys customer service, and interacting with clients on the phone and in person


ADDITIONAL BENEFITS OF A CAREER IN THIS COMPANY

• Great culture where you love your job
• Clear, candid and constructive feedback
• Investment in your skills and well being
• Coaching, mentoring and education
• An environment that promotes work life balance
• English
• Punjabi

COMPENSATION:
Compensation will be determined on the basis of your education, work and experience.


JOB TYPES:

• Fulltime, Permanent

LOCATION:

• Edmonton, AB

Schedule:

• Monday to Friday

Language:

• Punjabi

& English (required)


Work Location:
In person